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Customer and Colleague Support Specialist

Comerica Bank
Farmington Hills, MI
Full-time

Job Description

Commercial Loan Processor Senior

Commercial Loan Processer Senior independently analyzes complex loan documentation in order to set up, fund advances, and maintain commercial loan accounts using the AFS and / or DEALS systems, while adhering to rigorous production standards with a high degree of accuracy.

Position Responsibilities :

  • Act as a liaison between group managers, relationship managers, loans closing officers, loan boarding representatives, lenders, department managers, lending assistants, administrative staff, and other various colleagues.
  • Provide support to Participation Bought Loan Analysts and Specialized Loan Analysts.
  • Train New Hire Processors and collaborate to resolve discrepancies.
  • Independently analyze Immediate Handlings, funding and advance request for the proper format and completeness of information, to identify and determine the required documentation needed to complete the requested tasks.
  • Process and review requests submitted via DEALS.
  • Verify supporting documentation received meets Comerica's credit policy, GFT wire Policy and LTS processing standards.
  • Review loan activity to determine root cause of discrepancies.
  • Apply proper transactional corrections, if needed to ensure accuracy of regulatory compliance.
  • Respond to audit requests.
  • Responsible for balancing all financial transactions processed and reporting to Funds Control.
  • Directs workflow and completes training when requested. Acts as a role model and provide leadership for other processors.
  • 30+ days ago
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