We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas.
Job Summary
Patient Access Representative is responsible completing the registration process for admissions and ensuring inpatient and outpatient procedures are eligible and documented accurately
Reports to : Manager, assigned department
Job Specific Responsibilities
Daily assignments may include but are not limited to :
- Collects all pertinent information to register patients for exams or test
- Schedule exams / Coordinate multiple modalities schedules
- Verify insurance eligibility and benefits
- Collect payments, establish payment arrangements, discuss payment options
- All other assigned duties related to Environmental Services
Education and Experience
- High School Diploma or GED
- 1 year as a patient access representative, customer service rep, or similar administrative role
Required Licensures / Certifications / Registrations
N / A
Skills and Abilities
- Excellent customer service skills; Must speak, read, and write English fluently
- Ability to multi- task, handle problems, interruptions, and other stressful situations in a professional manner.
- Demonstrate planning, organizational and ability to follow-through until a process is complete.
- Basic medical terminology is a plus
Interaction with Other Departments and Other Relationships
Interacts with all visitors to the department which may be patients, family members or staff from other departments within UMC or TTUHSC.
Physical Capabilities
Should be able to lift up to 25 lbs. Work requires frequent sitting and walking. Stressful atmosphere at times with many emotional demands.
Must possess near visual acuity to read documents and computer records.
Environmental / Working Conditions
This position is subject to indoor and outdoor environmental changes that may include varying temperatures.
UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- Request for accommodations in the hire process should be directed to UMC Human Resources. *
Patient Access Representative- PRN (on call)
Patient Access Representative is responsible completing the registration process for admissions and ensuring inpatient and outpatient procedures are eligible and documented accurately. UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohib...
Ultrasound Tech/PRN with On Call Hours
We pride ourselves on giving the best overall care possible to our patients and on our family style atmosphere that includes everyone: patients and their families, physicians, and our employees. When on-call paged, a prompt call is made to the hospital to determine the study to be done. Complete all...
Patient Services Specialist *On Call, Variable Shift*
Under the direction of the PAS supervisor/manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. We are committed to the principle t...
Patient Access Representative/COL
We pride ourselves on giving the best overall care possible to our patients and on our family style atmosphere that includes everyone: patients and their families, physicians, and our employees. Obtain insurance forms, copies of insurance cards, patient signatures, and collect deposits to cover pre-...
Patient Access Representative
Obtain insurance forms, copies of insurance cards, patient signatures, and collect deposits to cover pre-op patients’ portion of financial responsibility. Responsible for making sure all patient data on the computer is complete and accurate. Are you looking to be one of the team? To be part of the f...
Patient Access Representative - SW Endoscopy Center
Patient Access Representative is responsible completing the registration process for admissions and ensuring inpatient and outpatient procedures are eligible and documented accurately. UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohib...
Patient Access Representative
We pride ourselves on giving the best overall care possible to our patients and on our family style atmosphere that includes everyone: patients and their families, physicians, and our employees. Obtain insurance forms, copies of insurance cards, patient signatures, and collect deposits to cover pre-...
Patient Access Representative - Endoscopy
Patient Access Representative is responsible completing the registration process for admissions and ensuring inpatient and outpatient procedures are eligible and documented accurately. UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohib...
Ultrasound Tech/PRN with On Call Hours
When on-call paged, a prompt call is made to the hospital to determine the study to be done. Complete all necessary forms for each study conducted and coordinates each study with the requesting physician or in their absence, follows instructions on the request form/transmission and checks each order...
Ultrasound Tech/PRN with On Call Hours
We pride ourselves on giving the best overall care possible to our patients and on our family style atmosphere that includes everyone: patients and their families, physicians, and our employees. When on-call paged, a prompt call is made to the hospital to determine the study to be done. Complete all...