Call Center Supervisor
Automated Health Systems, a dynamic healthcare company, has a full time Supervisor position available in the Baltimore, MD area.
This is an onsite position.
As a Call Center Supervisor, you will be responsible for leading a team of Customer Service Representatives that assist customers with MD Medicaid eligibility, enrollment and related tasks.
Qualifications for the position include :
- Minimum three years' experience in a direct call center supervisory position with demonstrated skills in coaching and staff development required.
- Minimum of two years' experience with call center operations required.
- Strong PC proficiency (i.e., Microsoft Excel) required.
- Associate degree preferred and / or equivalent job-related experience / training.
- Bilingual language skills (i.e., Spanish) a plus.
AHS is an Equal Opportunity Employer.
Please visit our website for more information :
www.automated-health.com
The Enlightened Choice in Health Service Management"
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