Community Manager
Program Manager, Community
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Recorded Future is looking for a client-obsessed Community Manager to tap into the greatest threat intelligence user community.
This person will be dedicated to developing and delivering high-quality experiences for Recorded Future clients. Responsibilities include aligning community strategy to our overarching company objectives, driving community engagement, developing content, soliciting user feedback, and reporting on key performance indicators.
Key Responsibilities
- Administer and moderate client-specific community platforms, including Salesforce Experience Cloud and Slack
- Develop and execute an engagement strategy for our power users, champion clients, and free users to foster peer-to-peer relationships and activity
- Drive participation on community platforms, including commenting, answering questions, and proactively reaching out to users
- Set engagement goals, create reporting dashboards to evaluate success, and own results by adjusting plans if the targets aren’t being met
- Create, remix, and curate content on best practices and recommendations to incorporate intelligence into our clients’ daily lives
- Gather qualitative and quantitative data from community feedback pools, generate insights, and share findings with respective parties who can action them
What you bring
- Passionate about cultivating user excitement, advocating for quality user experience, and championing the community’s role in achieving the company’s strategic objectives
- Proven track record of success building online communities serving different audiences from the ground up
- Demonstrated project and program management expertise, particularly working across departments and teams
- Strong written and verbal communication skills
- Experience with online community platforms such as Salesforce Experience Cloud, Slack, inSided (now Gainsight Community), or similar
Why should you join Recorded Future?
Recorded Future employees (or Futurists ), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically.
Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and 8 of the top 10 Fortune 100 companies as clients.
J-18808-Ljbffr
Social Service Clinical Case Manager
Eliot's Social Services Division includes short-term community-based assessment, stabilization and support programs (Emergency Residence) and longer term assessment and treatment programs (Community Treatment Residence) for latency age children and adolescents. Ability to work in strengths' based ma...
Community Manager - The Helix Boston, MA, United States Posted on 04/12/2024 Be the First to Apply
As a Community Manager, you will spearhead the overall operations of an Equity Residential apartment community, ensuring financial success, resident satisfaction, and team excellence. Community Wellbeing: Paid Community Service Hours. Leading community staff with regular meetings, performance monito...
Community Based Case Manager
Position: Community Based Program Manager. We believe that not only do people with disabilities need inclusion opportunities in order to thrive, but also that these opportunities allow them to contribute to their community in ways that have gone unrecognized in the past. Help us create better commun...
Manager of Education for the Food and Health Policy Center
Community Servings' mission is to actively engage the community to provide medically tailored, nutritious, scratch-made meals to chronically and critically ill individuals and their families. The Manager of Education for the Food and Health Policy Center (FHPC) reports to the Senior Director of ...
ACCS Intensive Case Manager Masters
Eliot is known for our innovative clinical approach, high quality clinical training and for having the most talented people in community behavioral health services. Eliot is seeking an Intensive Case Manager to join a multi-disciplinary team to provide clinical interventions to people with severe an...
Data & Operations Manager-MCPHS
Reporting to the Executive Director of the MCPHS Career Development Center, the Data & Operations Manager will be responsible for (1) building and maintaining a complete and sophisticated data collection, analysis, and reporting function for the office, and (2) ongoing management of web platform...
Health Home Care Manager (Health Home Care Partner)
Eliot's behavioral health program is seeking an energetic, empathic, Care Manager to support members in the coordination of medical, behavioral health and Social Determinants of Health (SDOH) needs. Responsible for coordination of annual Person-Centered Care Plan (PCCP), coordination of interdiscipl...
Project and Operations Manager
Boston Neighborhood Community Land Trust (BNCLT) works to combat displacement by creating permanently affordable, community-controlled housing in the Boston area, with a geographic focus on Roxbury, Dorchester, and Mattapan. Work with BNCLT Executive Director and community partners and government ag...
Tech Community Manager
Responsibilities:* Provide overall team strategy to enable Grapevine to expand its reach with technology products* Recruit technology-related vloggers and influencers* Manage the technology community campaigns to ensure the influencers are meeting their agreed upon deadlines* Provide guidelines to t...
Manager, Community Engagement – New England
Come join Autism Speaks as a Community Engagement Manager with responsibility for the New England Area and specific focus on our Boston and Hartford markets. Manager will be home based in the Boston or Hartford area. The ideal candidate will have a passion for the autism community and the mission of...