HOSPITALITY & OFFICE OPERATIONS COORDINATOR (TAMPA)

We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability This role is responsible for a wide range of services that include executing office meetings and events, internal and external customer support and general administrative care The Hospitality & Office Operations Coordinator position oversees the daily maintenance and preparation of meeting and work spaces, relationships with vendors, reservation tool and assisting clients with guest badges Key Responsibilities : Support Life and ...

Job Description

Organization : Corporate Functions / Corporate Services & Sustainability

Location : Tampa, FL

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale.

We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries.

Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships.

We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.

We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song.

These capabilities, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships.

We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com.

People in the Corporate Function contribute to the running of Accenture as a high-performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and / or developing new skills within an internal functional area.

Job Description :

The Hospitality & Office Operations Coordinator will serve as a member of our location services team and will provide top-tier customer support, efficient service and develop organized processes for the day-to-day operations.

This role is responsible for a wide range of services that include executing office meetings and events, internal and external customer support and general administrative care.

The Hospitality & Office Operations Coordinator position oversees the daily maintenance and preparation of meeting and work spaces, relationships with vendors, reservation tool and assisting clients with guest badges.

Key Responsibilities :

• Support Life and Safety Efforts : Including badge access, audit reports, and general CCure administration
• Plan and manage operation and service deliveries, ensuring operational compliance to policies, budgets and guidelines, and review service performance against business objectives
• Set up, maintain and / or provide support for workspace / meeting rooms including catering and audio / visual equipment
• Process space reservation requests (assign and confirm space, catering and equipment) and ensure optimal workspace occupancy
• Perform administrative duties according to location guidelines
• Act as a point of contact for the landlord or external providers and manage regular contract relationships
• Receive, review and allocate Workplace Solutions invoices for the location and / or supplier, including resolving billing issues with vendor and escalating issues as needed, and may serve as point of contact for managing the Workplace Solutions invoices for the GU / location
• Act as the point of contact for various Workplace Solutions tools / databases, related basic technical support and end user training
• Order, stock and maintain supplies for office (e.g., copy room, coffee / caf. etc.)
• Assist with customer retrieval, return and / or destruction of documents, according to archival guidelines
• Prepare daily, weekly, and monthly reports associated with the office or workgroup
• Help provide audio-visual support / troubleshooting prior to and during meetings and events as needed
• Provide support related to on-site catering and liaise with Event Hosts
• Support the planning and execution of all on-site meetings / events
• May be involved in actions related to programs or projects

Job Requirements :

The hours are typically 8 : 00am-5 : 00pm but flexibility is required for this role

Qualification

Basic Qualifications :

Minimum of 2 years of office administration and / or hospitality experience

Preferred Qualifications / Skills :

• Passionate about hospitality and customer service
• Facility / Office or Hospitality Experience
• Intermediate knowledge of MS Outlook
• Intermediate knowledge of MS Office (word / excel / PowerPoint)
• Comfortable with technology and social media (advanced skills a plus)
• Ability to lift and move items, up to 40 lbs.

Professional Skills :

• Self-starter-demonstrated ability to work independently and assume greater responsibilities over time
• Critical thinker and problem-solving skills-independently overcomes roadblocks
• Team player-desire to work as a team player while accepting substantial individual responsibility
• Continuous learner mindset-desire to grow quickly with a commitment to excellence
• Ability to take ownership and make decisions independent of customer involvement (proactive)
• Proven ability to work independently and as a team member
• Excellent communication skills (written and oral)
• Strong organizational, multi-tasking and time management skills
• Highly responsive, flexible, and adaptable
• High level of professionalism
• Business partner attitude and approach
• Demonstrated leadership in professional setting; either military or civilian
• Demonstrated teamwork and collaboration in a professional setting; either military or civilian

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience.

As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location Hourly Salary Range

California $22.26 to $49.33

Colorado $22.26 to $42.64

District of Columbia $23.70 to $45.38

New York $20.63 to $49.33

Maryland $20.63 to $39.47

Washington $23.70 to $45.38

Locations