Assistant Food & Beverage Manager

Job Summary

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.

• Assisting in Managing Day-to-Day Operations of the Lobby Lounge and Private Kitchen as primary focus.
• Ability to oversee additional department based on business and coverage needs.
• Assists in the ordering of F&B supplies, cleaning supplies and uniforms.
• Supervises daily F&B shift operation and ensures compliance with all F&B policies, brand standards and standard operating procedures.
• Supports and supervises an effective monthly self-inspection program.
• Operates all department equipment as necessary and reports any malfunctions.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.
• Weekly forecasting and scheduling based on business needs.
• Driving covers and revenue.
• Communicating with Sales and Conference Service to ensure proper closures and special events.
• Update WIGs and KPI’s on a monthly basis to monitor progress of goals.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Coordinates cleaning program in all F&B areas (follows all Health Department and Steritech guidelines), identifying trends and making recommendation for improvements.
• Stays readily available / approachable for all team members and guests.
• Demonstrates knowledge of the brand specific service culture.
• Provides services that are above and beyond for customer satisfaction and retention.
• Serves as a role model to demonstrate appropriate behaviors.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Takes proactive approaches when dealing with guest concerns.
• Sets a positive example for guest relations.
• Reviews online surveys and guest satisfaction results with employees on a regular basis.
• Responds in a timely manner to customer service department requests.

SALARY RANGE : $63,000 - $66,000 YEARLY

Requirements

Physical activities include walking, talking, seeing, hearing, standing, bending, stooping, squatting, reaching, stretching, fingering, feeling, grasping, holding, touching, lifting, crouching.

Ability to stand and walk for long periods of time in fast paced environment. Considerable noise and interruptions throughout work day.

• Ability to lift and carry objects weighing up to 25 pounds.
• Strong knowledge of Food & Beverage operations and preparation techniques.
• Knowledge of Beverage operations and wines.
• Excellent mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statements.
• Ability to work entire shift standing and moving about in restaurants and kitchen area.
• Ability to read, write, and communicate effectively in English language, to understand internal documents, reports, and to interact effectively with guests and employees.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
• High School diploma required. Degree in Hotel and Restaurant Management preferred.
• One to three years experience as a manager or assistant manager of restaurant operations.

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties.

Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully.

Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise, each colleague remains, always, an at will colleague.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. The employer will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Terms of Employment :

Full time

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