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TikTok Shop - Product Operations Manager, Seller Growth

TikTok
Seattle
Full-time

About the team

This product solutions and operations manager will be responsible for defining solutions for products and features for the Seller Growth product team, working with cross-functional partners across the e-commerce organization (business, policy, product, marketing, developing end-to-end product strategy and design, and executing on the product roadmap to deliver new innovations for both internal and external stakeholders.

Responsibilities : - Conduct quantitative and qualitative market studies to gather insights into merchants in social eCommerce across global markets.

  • Collaborate with cross-functional teams, including Sales Product Management, Design, Data Science, and Engineering, to shape the product strategy and roadmap.
  • Prioritize product requirements using ROI analysis, dependency analysis, and other techniques.- Participate in the product development lifecycle, review various artifacts to ensure quality, and participate in user acceptance testing to ensure product quality and optimal user experience prior to product launch.
  • Plan and execute go-to-market activities, including product documentation, target audience activation plans, and operational support tools.
  • Monitor key product performance metrics, conduct gap analysis, and drive product improvement plans.

Minimum Qualifications - A minimum of 5 years of experience in product marketing and strategy in the internet industry.- Proven experience in influencing product development and strategy using quantitative and qualitative market insights.

  • Excellent communication and teamwork skills, comfortable navigating global organizational structures and aligning objectives with cross-functional teams.
  • Strong analytical skills and a bias for action, comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial and error iterations, and constantly improving.

Preferred Qualifications - A deep passion for content and shopping.- A Master's degree in related fields (Computer Science, MBA) preferred.

  • E-commerce or social commerce experience is a plus.
  • 30+ days ago
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