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Proficient in all Baggage Service related functionality
- In depth knowledge of WorldTracer (W / T) to include creating, amending, and closing AHL, DPR, OHD files
- Performs daily proactive / reactive communication with passengers
- Clear expedited and left behind baggage through US Customs and sets up local and FedEx deliveries
- Maintain inventory of OHD baggage
- Register lost and found items in W / T, maintain documentation and follow-up with passengers
- Sweep the bagroom and the departure pier daily to action the left behind or late receive interline baggage
- Send W / T forwarding messages for all bags that are being expedited from the port
- Respond timely to emails, telexes, and phone calls
Required Skills
- Basic Math
- Long periods of standing
- Lifting, pushing, pulling, and carrying up to 70 lbs
- Constant interaction with passengers and management
- Constant telephone and computer usage
Required Experience
- Basic Math
- Long periods of standing
- Lifting, pushing, pulling, and carrying up to 70 lbs
- Constant interaction with passengers and management
- Constant telephone and computer usage
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In depth knowledge of WorldTracer (W/T) to include creating, amending, and closing AHL, DPR, OHD files. Maintain inventory of OHD baggage. Sweep the bagroom and the departure pier daily to action the left behind or late receive interline baggage. Lifting, pushing, pulling, and carrying up to 70 lbs....
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