Front Office AssistantThe Primary Health Network • Rochester, PA, US

Front Office Assistant

The Primary Health Network • Rochester, PA, US

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Job Description

Front Office Assistant

Dedicating your career to caring for others should bring you fulfillment—not burnout. At Primary Health Network (PHN), we believe in putting people first—our patients, our communities, and just as importantly, our employees.

As a leading Federally Qualified Health Center, PHN is more than just a healthcare organization—we're a mission-driven community of compassionate professionals who believe in care that goes deeper. Here, you’re not just filling a role—you’re joining a movement to reimagine healthcare from the inside out.

We prioritize employee wellbeing, because we know that when our caregivers thrive, so do our patients. Whether you’re at the front lines or behind the scenes, your work here truly matters. We offer a collaborative, supportive environment where innovation is encouraged, your voice is heard, and your growth is valued.

At PHN, we don’t just fill positions—we fulfill a purpose. Join us and help bring the joy back to healthcare—one patient, one colleague, and one community at a time.

Location and Hours of Position

NO WEEKENDS

Rochester Health Center Adult Behavioral Health : 176 Virginia Ave., Rochester, PA 15074

Monday - Friday 9 : 00am - 6 : 00pm

Compensation

Starting at $16 per hour recognizes experience, education and site location when determining wage.

Benefits

Choosing PHN means more than a job title; it's a holistic experience that nurtures every facet of your well-being and aspirations.

Medical / Dental / Vision (Employee and Family plans available, eligible immediately upon start)

Employer Paid Short Term disability

Employer Paid Life Insurance

Retirement Plan

Paid Time Off

8 Paid Holidays

College Savings Plan

Fitness Center Membership Reimbursement

ID Shield & Legal Shield

Volunteer Time Off Program

Position Overview

This person is responsible for performing daily clerical activities within the front office and designated areas related to maintaining smooth patient flow and enforcing reimbursement related procedures as they apply to the front office.

Education / Experience Requirements

High school graduate or equivalent

Minimum of one (1) year professional office experience in a healthcare setting preferred.

Good communication and interpersonal skills

Computer proficient

Excellent phone skills

Flexibility in the workplace

Proficient typing and computer skills

Must be available to work evening hours, as required)

The Network

The Primary Health Network is the largest Federally Qualified Healthcare Center (FQHC) in the state of Pennsylvania. The mission of Primary Health Network is to enhance the health and well-being of the communities we serve by fostering trust and ensuring that every individual has access to high-quality, compassionate, and exceptional healthcare.

With the Joint Commission Accreditation, we adhere to the highest standards of safety and quality in healthcare, ensuring top-notch services that surpass industry benchmarks. Some additional achievements that exemplify our commitment to optimal health and wellness include :

Patient Centered Medical Home Accreditation

Age Friendly Care Health System Participant

HRSA Community Health Quality Recognitions in COVID-19 data reporting, advancing health information technology for quality, and continued implementation of the Primary Care Medical Home care model.

Ranked an impressive #5 in the Government & Non-Profit sector by Inspiring Workplaces of North America for 2023.

Primary Health Network is an Equal Opportunity Employer and complies with all state and federal laws regarding EEOC.

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Front Office Assistant • Rochester, PA, US