Who We Are :
At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment.
We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong.
It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
We are looking to fill this position with a schedule of Saturday and Sunday from 11AM-7PM.
Who You Are :
All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®.
Characteristics that will make you a perfect match for our Front Desk Associate :
- Exhibit a positive and upbeat attitude.
- Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
- Pride yourself on your work while being punctual, reliable, and dependable.
- Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
- Act with integrity and show respect to everyone around you.
- Exhibit strong communication skills and have an ability to listen and empathize.
- Inspire and motivate others to achieve their goals.
- Are a quick study with the ability to apply what you have learned during online and hands-on training.
About the Front Desk Associate Role :
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional Judgement Free member experience! Daily responsibilities for the Front Desk Associate also include :
- Greet members / guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
- Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
- Resolve member concerns and escalate to a Manager as needed.
- Answer phones in a friendly manner and assist callers with their inquiries.
- Perform membership related functions such as sign-ups, contact / billing information updates, cancellations, collecting unpaid balances and transferring memberships.
- Perform prospective member calls and tours; assessing their membership needs.
- Execute retail transactions with accuracy and drive sales goals.
- Resolve member concerns and escalate to a Manager as needed.
- Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
- Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
- Frequently perform a comprehensive walk of all club areas; quickly fix any safety / policy issues and address cleanliness concerns.
- Promptly address maintenance and facility concerns such as broken and / or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
More reasons to join Planet Fitness!
- Free Black Card Membership
- 401(K) and Roth Retirement Savings Plan
- Employee perks and discounts
- Engaging team-building competitions and social events
About Your Qualifications :
- 6-12 months of experience in a customer service environment is preferred
- Willing to become CPR / AED Certified (Training provided by Planet Fitness)
- Basic computer proficiency
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Each franchisee is responsible for ensuring compliance with local, state and federal law.
Front Desk Associate Part Time Weekend Overnight
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! Daily responsibilities for the Front Desk Associate also include:. Charact...
Front Desk Associate Full Time Monday to Friday PM
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! Daily responsibilities for the Front Desk Associate also include:. Charact...
Front Desk Associate Part Time Monday to Wednesday PM
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! Daily responsibilities for the Front Desk Associate also include:. Charact...
Retail Sales Associate - Part-Time
Part-time associates may also be eligible for paid time off, paid holidays and a 401(k) plan. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes dental and vision coverage, and including life insurance. Retail Sales Associate! Are you an out...
Dispensary Associate - Part Time
Job Title: Dispensary Associate – Part time . Trulieve Grows One Patient at a Time”. If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this ...
Retail Sales Associate | Part Time
Omni Amelia Island's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. Retail Sales Associate will be responsible for greeting guests in the retail shop...
Retail Sales Associate, Ft Myers - Part Time
As a Retail Sales Associate, also known as a Generalist colleague, you are an integral part of bringing the Macys magic, and the Macys shopper is your highest priority. From the sales floor to the fitting rooms to product presentations, you will be part of a fun, inclusive team that rises to every c...
Retail Part Time Store Associate
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Consistently mainta...
Cashier Associate - Part-Time
Part-time associates may also be eligible for paid time off, paid holidays and a 401(k) plan. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes dental and vision coverage, and including life insurance. Perform other tasks as assigned by man...
Part Time Merchandising Associate
Part-Time Merchandising Associate. Part-Time Merchandising Associates drive excellence and provide leadership in all visual aspects of the store including elevated product merchandising, well crafted window designs, and a drive for results through a maintained store’s presentation. From Mission Mond...