Koeppel Subaru is always looking for smart, engaging, creative and dynamic people who want to join a team where they matter.
Your professional development is one of our top priorities, so why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! If you would like to join our team, apply here.
$90,000-$120,000 / year based upon experience
What We Offer
Top Pay for Qualified Candidates
Medical, Dental & Vision Insurance
401K Plan
Paid time off and vacation
Short / Long Term Disability
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family-owned and operated
Discounts on products and services
Responsibilities
Oversee service orders and flow of Drive Lane.
Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Must have CDK experience
Must have a proven record as an Automotive Service Advisor
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Senior Associate - Service Experience Value Stream Communications Lead
The Service Experience Value Stream includes more than 1,900 employees across the country, and is charged withdelivering exceptional customer experiences with each interaction. Build strong, collaborative relationships with Service Experience and FB leadership, earning the role of trusted advisor to...
Director of Premium Experience & Service
As they continue to grow their brand and deliver memorable experiences, they are seeking a dynamic and experienced Director of Premium Experience & Service to join their team in New York. This senior-level role is critical in shaping the hospitality experience at premier events and ensuring flawless...
Vice President - Digital Advisor/Sales - Service Now
Vice President - Digital Advisor/Sales - Service Now. Creating, shaping, and responding to the ever-increasing new challenges being faced within one of the specific industry verticals such as consumer goods, retail, Banking & financial services, in support of Genpact’s Sales and Transformation S...
Analyst - Client Service & Marketing
Arena is looking to expand its Client Service and Marketing team with the addition of an Analyst. This individual will serve as an analyst on Arena’s Client Service and Marketing team, working on the production and accompanying analysis needed for creation and generation of recurring and bespo...
Premier Senior Client Advisor
Required to perform essential functions and meet service standards and Best Practices developed by USI. Provide technical expertise (knowledge of insurance coverage and products, staying abreast on industry updates and changes) with service of new and existing clients. Up to 5 years experience in Pe...
Senior Technical Advisor, Children's Legal Services
As a part of the RAI Asylum and Immigration Legal Protection Unit, the Legal Services team provides technical oversight and support to immigration legal services in IRC offices in the United States, which collectively serve over 20,000 immigration clients per year, and offers advice and guidance to...
Preferred Communities Case Manager (Cuban/Haitian Initial Services)
Commonpoint seeks a PC Case Manager, CHIS (Cuban/Haitian Initial Services) to provide resettlement, integration and other social inclusion services to Cuban and Haitian humanitarian parolee and entrant clients (CHHPs) through the Preferred Communities (PC) Refugee and Entrant Assistance (REA) and Ma...
SAP PP/MM/SD Lead Implementations Consultant, Manager (with domain experience in complex animal protein processing/production)
Understanding and addressing the common issues facing clients that provide products and services within the food manufacturing and processing sector including SAP domain experience in complex animal protein production (SAP P PP for reverse Bill of Materials, Yield Management, MM, Catch Weight Manage...
Sales Representative - Customer Service Experience Required
A Sales Career With Growth Potential.Do you want a career path that gives you the freedom to control your schedule, but also offers the security and stability you can expect from a large company? American Income Life is the leading provider of insurance benefits to Union Workers, Credit Union Member...
Customer Service and Patient Experience Professional
Customer Service and Patient Experience Professional:. Customer Service & Patient Experience professional. This position allows for professionals to practice and grow their leadership skills and abilities while overseeing patient / guest experience, as well as employee engagement. Candidates who are...