Sales Specialist / Customer Service Representative
Job Description
Job Description
Benefits :
- Competitive salary
- Paid time off
- Training & development
Benefits / Perks
- Competitive hourly pay rate plus commission and / or bonuses
- Paid training
- Paid Time Off
Company Overview
We believe people are an organizations most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, were committed to protecting, and restoring our customers dreams in ways never imagined.
The Todd Wells Agency located in Littleton, CO provides Home, Auto, Life and Commercial Insurance for customers in 13 states.
Job Summary
The Sales Specialist / Customer Service Representative role services existing customers and markets, prospects, and sells American Family Insurance products in all product lines.
Maintains effective customer relationships, understands customers' needs, and matches them with appropriate product and service offerings.
Promotes brand awareness through participation in agency and community events.
Responsibilities
- Develops knowledge of the local market dynamics for business development opportunities for all product lines
- Helps the Agency grow by using consultative selling techniques to sell insurance products to new customers
- Proactively cross-sells and or coordinates with agency team members to provide additional coverage to existing customers
- Prospects for new business through leads, telephone calls, networking events, trade shows, and personal contacts (Includes leads through COI, social media, B2B and B2C networks, and sales lead groups)
- Secures new business through individual effort and established lead methods
- Prepares quotations and applications and delivers effective presentations in order to close sales
Qualifications
- Ability to work independently to plan, set priorities and organize work
- Active involvement in the local community
- Demonstrated sales and customer service experience
- Excellent oral and written communication skills
- Demonstrated analytical skills
- Experience with PC software applications (Microsoft Office Suites, Internet Explorer, etc.)
- Experience using a wide range of digital devices such as smartphones, tablets, and laptop computers
- Experience with social media platforms, including, but not limited to Facebook, Twitter, Pinterest, YouTube, Instagram, Google+, LinkedIn, etc.
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