Patient Service Rep - Neurology

Job Description

Founded in 1921, Straub Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i.

With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology / diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology.

Straub is home to the Pacific Region’s only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement.

Straub Clinic & Hospital's highly trained neurologists perform neurological evaluations and diagnoses for patients of all age groups.

Evaluations include electrodiagnostic testing as well as topographical brain mapping. Patients with balance, equilibrium or dizziness problems are tested with special equipment, as are those with neuromuscular disorders such as Parkinson's disease or multiple sclerosis.

Straub was one of the first hospitals in Hawai i to treat stroke with TPA, a blood clot dissolving drug that has helped many patients avoid the devastating effects of stroke.

Our Sleep Disorders Center is an accredited, full-service sleep center that offers comprehensive diagnostic and treatment services to patients of all ages with sleep-related disorders such as insomnia, excessive daytime sleepiness, obstructive sleep apnea, heavy snoring, narcolepsy, nightmares or sleepwalking / sleeptalking.

As a Patient Service Representative, you will help to ensure that Straub patients and their families receive warm, friendly and considerate assistance at Straub.

You will act as a liaison between patients and the professional staff in our Neurology department and assist with a variety of administrative tasks.

These include interviewing, registering, admitting, updating and creating patients’ medical records; performing accurate and timely processing of all professional / technical fees generated by department providers;

and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai i’s people.

Location : Straub Medical Center, Honolulu, HI

Work Schedule : Day - 8 Hours

Work Type : Part Time Regular

FTE : 0.500000

Bargaining Unit : Non-Bargaining

Starting Hourly Rate : 22.73

Exempt : No

Minimum Qualifications : High school or equivalent. One (1) year of clerical support in a health care setting or related experience. Basic computer skills.

Preferred Qualifications : Basic medical terminology.

EOE / AA / Disabled / Vets

Hawai i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. The pay rate, if displayed, is the minimum hourly rate for the position.

Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

Position Patient Service Rep - Neurology

Category Administrative

Employment Type Employee

Location Straub Medical Center, Honolulu, HI

Req ID 25137