Electrical Service Engineer

Overview

We are seeking a skilled and proactive Technical Service Engineer with confirmed hands-on repair experience. This role is responsible for delivering technical support, diagnostics, and service for electromechanical actuators, both in-house and at customer locations. The ideal candidate is technically proficient in both mechanical and electrical systems, customer-focused, and comfortable working in dynamic environments.

Responsibilities

• Evaluate, diagnose, repair, and commission electric actuators both onsite and at service centers, ensuring compliance with technical standards and quality requirements.
• Interpret wiring diagrams, schematics, and technical drawings to support effective troubleshooting, repairs, and installations.
• Deliver experienced technical support to customers and internal teams for the installation, operation, and maintenance of actuator systems.
• Serve as a liaison between Lifecycle Services, Engineering, Production, and Operations to identify and resolve systemic issues and contribute to ongoing product improvement.
• Perform preventive maintenance and system performance testing, while maintaining accurate service reports and documentation in accordance with company standards.
• Identify training needs within the department, assist in developing work procedures, and help define scopes of work to support operational efficiency.
• Partner with commercial teams to identify service and product sales opportunities, including front-end engineering support such as reviewing Bills of Materials (BOMs).
• Handle travel, expenses, and scheduling with flexibility to support after-hours work and travel to domestic and international customer sites as required.

Who You Are

For This Role, You Will Need

Preferred Qualifications That Set You Apart

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Learn more about our Culture & Values.

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