Documentation & Customer Service Support I

Job Description

Description

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As a Document and Customer Service Support (Depot Repair San Antonio Technical Service Distribution Support Area), you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by : \n

• \tPerform generation of RMAs when requested for customer owned devices. \n
• \tPerform review of customer owned medical VAC equipment warranty entitlements.\n
• \tShare customer repair medical VAC equipment quote and procure authorization for repairs.\n
• \tProvide feedback to customers queries regarding repair status & shipping.\n
• \tProcess Oracle orders and adjust for accurate billing.\n
• \tPerform accurate filing of service report, checklist / work order documents.\n
• \tSupport projects as necessary to support product rework, relabeling, manufacturing kitting, tasks for external department Solventum teams.\n
• \tPerform accurate inventory management of medical VAC equipment post repair, scrap address diversion as requested by customer or site leadership. \n
• \tPrint medical VAC equipment serial number labels as requested by medical VAC equipment technician and distribute per approved process.\n
• \tSuccessfully demonstrate and support Solventum values, code of conduct & compliance. \n
• \tSuccessfully demonstrate and support a positive safety environment.\n
• \tAbility to clearly demonstrate communication and team engagement skills.\n
• \tDemonstrate a clean and orderly workspace.\n
• \tParticipate in daily meetings with site leadership.\n
• \tNotify supervisory personnel of any medical VAC equipment repair difficulties and / or other opportunity challenges.

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Skills

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documentation, data entry, computer, excel, microsoft, attention to detail, quality

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Top Skills Details

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documentation, data entry, computer, excel, microsoft, attention to detail

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Additional Skills & Qualifications

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Experience Level

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Entry Level

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Pay and Benefits

The pay range for this position is $15.71 - $15.71 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

Workplace Type

This is a fully onsite position in San Antonio,TX.

Application Deadline

This position is anticipated to close on Oct 31, 2025.

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About TEKsystems : \n\n

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

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The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

\n\nAbout TEKsystems and TEKsystems Global Services \n\n

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.