EP Customer Service Rep

Who We Are

At OBE, together, we build excellence every day. We are driven by our passion to lead our industry and build a sustainable future, we focus on exceeding customer expectations and delivering innovative solutions.

We succeed through the dedication of our empowered teams and partners who fuel our ambition to achieve excellence in the markets where we have a right to win.

We believe safety , integrity , performance culture, teamwork , customer centricity , and agility are at the core of who we are and how we operate each day to achieve success.

Job Description :

The full-time EP Customer Service Rep in our Houston, TX facility isn’t just a job it’s a starting point to an awesome career with a great company.

We hire motivated individuals who want to grow with us. We will equip you with the knowledge and skills you need to succeed.

We have an incredible track record of promoting from within at our facility. Opportunities to advance into higher roles of responsibility and pay are everywhere.

You can be our next success story!

This role is perfect for an individual who approaches their work professionally, loves to be a part of a team, and wants to help us get better every day.

If that sounds like you, come join this industry leader!

Here’s What You’ll Get To Do

• Provide detail reviews of system specifications, take off drawings, and customer general material lists.
• Provide detailed estimates and / or pricing to our customers in a timely manner.
• Follow up on orders, understand and check pricing level on all order entry processes.
• Monitor actual vs. estimated costs and ensure price accuracy and adjusting standards accordingly.
• Provide consultation, coordination, and assistance to our customers, sales force, and internal personnel.
• Maintain detail and organized records on all order documents, correspondence, and other project specific information.
• Establish a critical path and personal best practices for timely processing of stock / modified doors, frames, window / curtain wall projects.

Here’s What We’re Looking For

• Must have a strong MS Word and Excel Office Skills.
• Organized with the ability to handle numerous projects and prioritize workload.
• Must be able to communicate effectively and professionally, both verbally and in writing.
• Ability to read and understand architectural drawings, specifications, and customer request for pricing.
• Self-starter with the ability to work with minimal supervision with solid memory retention and focus.
• An uncompromising safety-first approach in the workplace. At OBE we have each other’s back.

Physical Requirements

• Primarily works in an office environment with controlled climate.
• Ability to perform light hand work at a computer / telephone station in an office environment.
• Some duties may involve being in a plant environment where noise levels can be moderate to high and be subject to the same general climate conditions of the region (heat, cold, humidity, etc.)
• Ability to wear a hard hat, steel-toes boots, safety glasses, and hearing protection.
• Ability to lift, bend, twist, walk, and reach occasionally.

reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job

Work Today, Get Paid Tomorrow!

Oldcastle BuildingEnvelope has partnered with DailyPay to offer you the ability to access your earnings before your next paycheck based on current hours worked.

Certain terms and conditions apply.

What OBE Offers You

• Competitive pay
• Paid time off
• 10 Holidays (inclusive of 2 floating holidays)
• Market competitive 401(k) match
• Industry-leading medical, dental, and vision benefits
• Short-term and long-term disability coverage
• Life Insurance
30+ days ago