Executive Director

Job Description

Job Description

Description :

Viva Senior Living at Albany is looking for a Hero in our next, Executive Director!

Come Join our team if you have a passion for seniors!

The Executive Director is responsible for the overall management of the community. Continually ensuring the high-quality care and service plans of residents, while adhering to budgetary guidelines, and enforcing the Policies and procedures set in place with Viva Senior living.

Also, responsible for compliance with federal, state, local and policies, procedures and regulations.

The ideal candidate will be a vibrant, smart, energetic individual who will be a collaborative leader and manager for our multi-faceted programs and business operations of our senior living community.

Essential Functions :

Community Relations :

• Develops and implements community programs; while soliciting feedback from residents, families, and others to maintain and / or improve community hospitality and services
• Establishes fruitful relationships with other community department heads to ensure high quality resident care while fostering an inter-departmental cooperation.
• Supervises and monitors nursing services (if applicable) to ensure high quality nursing delivery systems
• Oversees resident care on a daily basis; conduct daily rounds; implement quality assurance programs for all departments.
• Establish positive rapport with regulatory agencies; keep updated on changes in federal, state, and local regulations
• Oversee facility management of the community
• Directs community safety and loss prevention program; monitors adherence to safety rules and regulations and takes remedial action when necessary
• Contacts the resident’s family when a change in services is needed. Leads and participates in a resident / family conference to review changes in services
• Ensures a high degree of customer satisfaction
• Assist in the development of the residence’s budget and be proactive with needs and concerns

Financial :

• Plans and develops operating budgets
• Regularly monitors department performance and regularly analyzes the community P&L status taking corrective action when necessary
• Is prepared for and attends meetings as needed to discuss growth opportunities
• Trains community management in pertinent cost control techniques
• Directs and monitors community inventory control systems
• Responsible for managing all contracted services

Marketing :

• Maintain a high level of occupancy
• Communicates with Community Engagement Director Effectively to ensure Marketing strategies are in place
• Communications with executive team to make final decision on resident move-ins and move-outs based on the well-being of the resident and in accordance with the residence policies and procedures

Associate Relations :

• Oversees the recruitment, selection, retention and termination of all community associates
• Ensures adequate and effective orientation and training of community job-specific duties
• Supervises and evaluates all community managers by providing ongoing coaching and timely feedback
• Ensures that all associates meet or exceed standards of appearance, sanitation and health
• Establishes positive associate relations programs, recognition programs and practices
• Oversees and manages the community compensation, recommending wage increases and adjustments when necessary
• Ensures that all staff maintains and protects the confidentiality of resident information at all times
• Provides an open door to associates and address any concerns and grievances within a timely manner and in accordance to company standards
• Ensures the appropriate handling of on-the-job injuries as reported by associates
• Provides leadership and direction in the marketing of the residence including developing relations with local referral sources Represents the residence to the community, family members, and visitors and develop positive relations with all customers

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Salary Depending on Experience and Qualifications

Requirements : Experience :

Experience :

Executive director for a senior living community : 2 years (Preferred)

License / Certification :

Assisted Living Administrator License (Required)

Qualifications

• One year experience in long term care, assisted living, the hospital industry, or other human service field
• Supervisory and management experience
• Excellent Customer Service
• Ability to handle multiple priorities
• Able to direct the work of others
• Excellent verbal and written communication skills
• Good organizational and time management skills
• Experience with Seniors
• Able to make responsible choices and decisions and act in the resident’s best interest

Areas of Responsibility

• Resident Care and programming
• Recruiting, hiring and training
• Administrative; completion and organization of team member and resident files
• Budget and financial leadership
12 days ago