HR Business Partner (Sales) San Francisco, CA

At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology backed by real people who really care.

From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.

Recently, SpotOn was :

• Named one of Fast Company’s Most Innovative Companies of 2024
• Awarded Great Places to Work and Built In’s Best Workplaces for the third year in a row
• Selected as the Best Overall Restaurant POS by NerdWallet
• Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users

We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.

That’s where you come in.

We are looking for an HR Business Partner to join our team. The HR Business Partner is both a strategic and hands-on role that provides comprehensive Human Resources leadership and support to the Sales organization for our rapidly growing company.

The role is critical in executing people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement for assigned business groups.

This is a hybrid position in our San Francisco, CA Office (2-3x / week).

The following information aims to provide potential candidates with a better understanding of the requirements for this role.

What you'll do :

• Serve as an important member and key influencer on a growing HR team.
• With rapid changes underway, you will influence employee success as well as policy and process adoption.
• Provide HR expertise and consulting to our sales teams and sales leaders applicable to building organizational capability and enhanced employee productivity.
• Focus on the achievement of current and future business objectives through the development and implementation of practical, cost-effective, and proactive human resource strategy, policies and practices.
• Provide counsel and support to sales managers for the resolution of employee performance issues, including timely development and execution of appropriate corrective action steps, including coaching, verbal / written warnings, Performance Improvement Plans and terminations.
• Help deliver / support timely delivery of development and compliance-related training.
• Conduct legally sound investigations based on good faith into issues involving employee misconduct and policy violations.

Qualifications :

Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description.

We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory.

Experience in an HR Business Partner or similar role with a focus on supporting sales teams, field sales representatives, and / or commissioned sales.

Demonstrated leadership ability including success managing or mentoring others.

Strong computer skills including MS Office and Google Suite applications and other relevant HR software.

The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development for the assigned business groups.

A true hands-on approach as well as the ability to successfully monitor the "pulse" of employees to ensure a high level of employee engagement.

Strong project management skills; ability to lead projects at a corporate level to influence and obtain buy-in, and then drive execution and achievement of the right results.

Strong familiarity with local, state and federal employment laws.

Demonstrated ability to identify problems and drive appropriate solutions.

Strong client-centric approach to the role.

Excellent organizational and interpersonal skills.

5+ years of strong HR generalist experience including organizational development, employee relations, recruiting, onboarding, training, employment laws, conducting confidential investigations, and familiarity with payroll and benefit administration.

3+ years of experience implementing and creating HR policies and procedures that support the overall success of an organization.

3+ years of strong HRIS systems experience.

3+ years of experience identifying and recommending employee and leader development solutions.

3+ years of demonstrated success in creating and driving effective employee relations, retention and reward programs.

Prior experience supporting large, nationally distributed exempt and non-exempt employee groups.

PHR, SPHR or SHRM-SCP certification.

At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech.

We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes :

• Medical, Dental and Vision Insurance
• 401k with company match
• RSUs
• Paid vacation, 10 company holidays, sick time, and volunteer time off
• Employee Resource Groups to build community and inclusion at work
• Monthly cell phone and internet stipend
• Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Compensation :

• Our base pay ranges from $113,000 - $150,000 for this position. Offers will be reflective of the candidate's location and experience.
• Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan.

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

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