Client Relations Coordinator
Full-Time | Remote Flexibility
About the Role
We’re seeking a personable and detail-oriented Client Relations Coordinator to join our team full-time. In this role, you’ll play a key part in building and maintaining strong client relationships, ensuring their needs are met with efficiency, care, and professionalism. You’ll act as a trusted liaison between clients and internal teams, helping drive satisfaction, retention, and long-term success.
What You’ll Do
Serve as the primary point of contact for a portfolio of clients
Proactively manage client communications, ensuring timely responses and solutions
Coordinate internal resources to support client goals and resolve concerns
Track and manage client information, feedback, and updates using CRM systems
Monitor client satisfaction and suggest process improvements to enhance experience
Assist with onboarding new clients and facilitating smooth hand-offs to service teams
Support client engagement efforts, retention strategies, and relationship development
What We Provide
Thorough training and hands-on mentorship
Flexible remote work options and a collaborative team culture
Tools and systems to manage client accounts effectively
Career development opportunities within account management or customer success
Recognition and rewards for high performance and client satisfaction
Compensation
Salary Range : $80,000 – $120,000 per year (base + performance-based bonuses)
Employment Type : Full-time
Incentives : Retention bonuses, team incentives, and advancement opportunities
What We’re Looking For
Strong communication and relationship-building skills
Highly organized with the ability to manage multiple client accounts
A client-first mindset and proactive approach to problem-solving
Experience in client services, customer success, or relationship management is a plus
Familiarity with CRM tools and client tracking systems
Willingness to obtain a Life and Health insurance license (training and support available)
If you're passionate about creating exceptional client experiences and want to grow in a supportive, fast-paced environment, we want to hear from you.
Apply today to become a Client Relations Coordinator and help shape lasting client success.
Client Coordinator • Evansville, IN, United States