Candidate must have an Active Property and Casualty License to be considered
The Dondi Flemister Agency, part of the Alfa Insurance Team since 2023, is led by an award-winning agent with over 22 years of experience in the insurance industry.
Our agency prides itself on delivering outstanding customer service and ensuring that clients have the right coverage at the best value.
We are a family-supportive, Christian-based insurance agency, dedicated to protecting clients' assets and serving our community with integrity and care.
We are seeking a Licensed Insurance Customer Service Representative to join our dedicated team. This role offers a base salary depending on experience, plus commission and bonus opportunities ending off between $36,000 to $55,000 per year.
You will play a crucial role in managing client relationships, providing excellent customer service, and supporting the agencys growth through cross-selling and renewals.
If you are passionate about helping others and are looking to advance your career in a supportive, client-focused agency, we want to hear from you! Join the Dondi Flemister Agency and make a meaningful impact on your community and clients. Apply today!
Benefits
Annual Base Salary + Commision + Bonus Opportunities
Parental Leave
Hands on Training
Career Growth Opportunities
Weekends off
Responsibilities
- Schedule appointments and prospect existing and new clients for additional products and services.
- Follow up with clients to ensure all underwriting requirements are completed by deadlines.
- Call clients for renewals and assist with collecting late payment accounts.
- Collect payments and manage policy updates.
- Maintain a Georgia Property & Casualty License and keep up with continuing education requirements.
- Provide exceptional customer service and support to clients.
Requirement
- License : Candidate must have an Active Georgia Property & Casualty License to be considered.
- Preferred candidate has experience in customer service or insurance-related roles.
- Strong communication skills, both verbal and written.
- Proficiency in Microsoft Excel, Word, and Teams.
- Accountability and the ability to work as a collaborative team member.
- Positive attitude and a commitment to providing top-tier client service.
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