Residential Service Professional - Sacramento, CA

About Hawx : Founded in 2013, Hawx Pest Control is a customer-centric and technology-driven company that is in the process of revolutionizing the pest control industry.

As we embark on a period of rapid growth, we are adding ambitious, career-oriented team members. At Hawx we pride ourselves on our company culture.

Not only are our team members treated with respect and competitively compensated; they also benefit from being part of a company that actively rewards employees for being team players while providing ample opportunity for personal and professional growth.

The CA Residential Sales Professional (RSP) is responsible for increasing residential sales by developing strong customer relationships and helping solve customer issues.

Duties may include identifying prospective customers, following up on potential sales leads and maintaining relationships with existing customers.

RSPs are also responsible for providing detailed home inspections and the completion of WDO state reports.

Salary

$65,000 - $110,000 per year (includes hourly base + commission)

Benefits

Medical, dental, vision and life insurance

PTO, Paid Holidays & 401K

Company vehicle, gas card and phone

Duties

Achieve sales goals through company assigned leads and self-generate additional opportunities, including creative leads and referrals to additionally drive sales

Provide timely follow-up on all pending termite and pest control proposals and sales to ensure every (potential) customer’s needs are met

Problem-solve all customer needs by utilizing provided training to decide on the best overall solution for each pest / termite control concern

Conduct full wood destroying organism inspections of the interior and exterior of customer properties and make recommendations based on findings you’ve encountered throughout your inspection

Provide written graphs and other required documentation to submit state required inspection reports in a timely manner

Provide customers with termite and pest control estimates for needed treatments while explaining our treatment processes and expectations.

Address any questions or concerns each customer may have

Follow up with the completion of sold work to ensure customer satisfaction

Requirements & Skills

High School diploma or equivalent

Branch 2 and Branch 3 license

Must be 21 years of age or older

Able to lift at least 50 pounds

Demonstrated ability in meeting sales objectives

Impeccable interpersonal communication skills

Strong written and oral communications skills are needed to communicate information necessary to process new business and changes in produces

Must be proactive in recognizing changing business needs and developing corresponding changes in approach and processes

Time management and organizational skills

Basic math skills add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to obtain the appropriate pesticide license / certification

Ability to work in the field independently and professionally

Skills

Ability to build rapport and positively engage and work with customers

Ability to prioritize and multitask

Positive and professional demeanor - from attitude to appearance

Excellent written and verbal communication

Eagerness to go above and beyond to address customer needs

Thrive and have interest to continually learn

Team player

Ability to fully complete tasks and responsibilities in a timely manner.

Ability to follow directions and guidelines in accordance with best practices and protocols

Capable of respectfully working together with fellow technicians and branch management

Comfortable with technology

Ability to think outside the box and apply creative problem-solving techniques

Work location

On the road - customer facing

Outdoors through all four seasons

Branch location when necessary for training, product replenishment, etc.

EEO :