A company is looking for a Manager of Product Support to oversee the Product Support team and ensure top-tier customer service.
Key ResponsibilitiesAct as a key point of escalation for customer incidents and inquiriesManage client support via various channels including ticketing, phone, and chatTrain and coach colleagues and clients on Finalsite productsRequired Qualifications and Education5+ years of experience in customer service or technical supportExperience overseeing and delivering team budgetsAssociate's or Bachelor's degree preferred, or equivalent experienceFamiliarity with content management systems (e.
g., WordPress, Squarespace)Ability to cover evening and weekend hours as needed
Product Customer Support Manager
The Product Customer Support Manager will ensure timely and effective resolution of technical issues and contribute to the continuous improvement of support processes. The Product Customer Support Manager at OMTech Laser is responsible for overseeing the technical support team, ensuring high-quality...
Sr. Product Manager, Back of House Integrations
Sr Technical Product Manager I, Back of House Integrations at Taco Bell. Technical Product Manager of Integrations, you will:. You will also be the subject matter expert for restaurant and home office integrations, partnering with architecture/engineering leads of other platforms to proactively addr...
Sr. Manager, Pharmacist (Pharmacy Accounts and Sales Support)
Manage team to provide consultative support, and support development of training tools, presentations, sales collaterals on pharmacy product offerings and value proposition as needed to support sales. Manager, Pharmacy Accounts and Sales Support is responsible for the leadership of pharmacy accounts...
Product Customer Support Manager
The Product Customer Support Manager will ensure timely and effective resolution of technical issues and contribute to the continuous improvement of support processes. The Product Customer Support Manager at OMTech Laser is responsible for overseeing the technical support team, ensuring high-quality...
Senior Manager, Product Lifecycle
The Senior Manager Product Lifecycle will report to the Vice President of Product Strategy. The Blue Shield Strategic Solutions team defines the product offering strategy and roadmap across the enterprise portfolio. In this role you will operationalize and support a strategic product lifecycle acros...
District Sales ManagerReporting to the Director of Sales, our District Sales Managers are responsible for monitoring, directing, evaluating and training all Corporate Sales Representatives (CoSR) within their districts. In addition, the District Sales Manager also evaluates performance CoSR performance standards, and marketing penetration for all Sales as requested by Corporate Marketing. District Sales Managers are also responsible for reviewing all system reports weekly, quickly consulting with CoSRs and making corrections needed to consistently achieve sales quotas for the District.They will aid and assist CoSRs in preparing proposals and presentations to prospects, select and recommend trade shows, test products and markets, recommend territory structure and realignment, and perform any special projects as directed by the Director of Sales & Marketing.
Would you like to be part of the dynamic management team of a service industry leader? As a results oriented General Manager, you will head up one of our many profit centers, and be responsible for sales, customer service, and production functions within the facility. We will provide up to 12 months...
Product Manager, Principal
Partner with various product managers, teams and subject matter experts to ensure seamless provider data integrations in various systems. Mentor, create, and manage ongoing key personas development for product areas. Mentor, determine, and analyze KPIs at a product level to establish experience succ...
Product Support Manager
Work onsite to assist with product support planning in coordination with the designated OEM program managers. Provide input into the program logistics/product support, technical publications and/or training (WBS) section of the Integrated Master Schedule (IMS). The ideal candidate will have proven s...
Sales & Service ManagerAt Prudential Overall Supply, our customers come first! As a Sales and Service Manager, you will be responsible for managing a district of customers with an annual revenue base of up to $3 million. With a focus on customer retention, customer satisfaction, customer visitations, and revenue growth, you will manage a team of up to 9 route sales & service representatives in the day-to-day delivery and sales of our products and services. Successful candidates will use their 2-5 years of management experience, sales experience, leadership skills, customer service skills and willingness to relocate in helping to grow our business.
Would you like to be part of the dynamic management team of a service industry leader? As a results oriented General Manager, you will head up one of our many profit centers, and be responsible for sales, customer service, and production functions within the facility. We will provide up to 12 months...
General ManagerWould you like to be part of the dynamic management team of a service industry leader? As a results oriented General Manager, you will head up one of our many profit centers, and be responsible for sales, customer service, and production functions within the facility. Your Bachelor’s Degree, 5-10 years of diversified management experience, record of profit contribution, leadership experience, and willingness to relocate will serve as a good foundation for your success. We will provide up to 12 months of intensive training before your General Manager assignment, and offer continuous support and education to help you achieve your goals.EMPLOYEE SPOTLIGHTI AM PRUDENTIAL
Would you like to be part of the dynamic management team of a service industry leader? As a results oriented General Manager, you will head up one of our many profit centers, and be responsible for sales, customer service, and production functions within the facility. We will provide up to 12 months...