Job Description
Job Description
As a Warranty Administrator, your role will be to oversee and manage the warranty process for our products and services. You will be responsible for processing warranty claims, coordinating with suppliers and manufacturers, and ensuring that all warranty documentation is accurate and up to date.
Additionally, you will be responsible for tracking warranty claims, resolving any issues that arise, and providing excellent customer service to clients who are seeking warranty support.
Key responsibilities :
- Processing warranty claims and ensuring they are completed in a timely manner
- Coordinating with suppliers and manufacturers to obtain necessary information and approvals
- Maintaining accurate records of warranty claims and documentation
- Resolving any issues that arise during the warranty process
- Providing excellent customer service to clients who are seeking warranty support
- Communicating with internal teams to ensure that all warranty claims are processed efficiently
- Keeping up to date with warranty policies and procedures to ensure compliance with regulations
- Identifying opportunities for process improvements to enhance the efficiency of the warranty process
Requirements :
- 2+ years of experience in warranty administration or a similar field
- Excellent organizational and time management skills
- Strong attention to detail and accuracy
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office and other relevant software programs
- Knowledge of warranty policies and procedures
- Customer service experience is a plus
If you are a proactive, detail-oriented individual with a passion for providing exceptional customer service, we want to hear from you.
Join us as a Warranty Administrator and play a key role in ensuring our clients receive the support they need to keep their products running smoothly.
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