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Bilingual Customer Service Representative

VirtualVocations
Baltimore, Maryland, United States
Full-time

A company is looking for a Bilingual Customer Service Representative (Tagalog, English) to provide patient support in a remote setting.

Key ResponsibilitiesAnswer telephone calls promptly and professionally while providing patient-focused serviceObtain and enter accurate demographic information into electronic medical recordsHandle calls with sound judgment, including escalating issues as necessaryRequired Qualifications1+ years of experience in healthcare, sales, or customer service, preferably in a contact center1+ years of experience in a medical or healthcare environment preferredPrevious medical scheduling experience preferredProficient in Microsoft Office Suite and internet navigationBilingual in English and Tagalog

4 hours ago
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