Director of Lifestyle

Director Of Lifestyle

At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Director of Lifestyle will be responsible for the planning and execution of all resident and guest experiences. This position will be responsible for crafting and driving the resident and guest programming ensuring all amenity spaces are consistently set and activated. The Director of Lifestyle will also be responsible for fostering and maintaining relationships with preferred service providers within the local + wider community to ensure exclusive offerings are made available to residents. You will be the key player in driving, executing and supporting consistently the experiences programming development, growth and reputation leading by example, with an energetic, positive and solution driven attitude.

This is an in-person position located on-site of the property.

What You'll Do :

• Build the company image by cultivating relationships with influential companies and figures throughout the area and through attending networking events and relevant industry events.
• Oversee the budget, procurement of supplies needed to execute activations and events, mood board creation per activation + resident event, who / what / when / where document completion + Lifestyle folder oversight in Dropbox.
• Ownership of announcement creation + execution for Align App as it relates to lifestyle programming.
• Ownership of community monthly newsletter.
• Collaborate with Fitness Trainer(s) to ensure consistent programming is available weekly onsite utilizing all indoor + outdoor spaces to maximize resident experience.
• Support the narrative around the amenity and service experience to present to potential residents inclusive of actively participating in all weekly activations.
• Be available consistently for all shifts in amenity spaces in order to familiarize new and existing residents with our services and their new home.
• Effectively motivate team members on a daily basis to promote a positive and exciting work environment.
• Prioritize and fulfill the requests of all residents and guests with great friendliness, efficiency, confidentiality, and professionalism.
• Greet residents by their name and with a smile to make guests feel welcomed and valued.
• Develop positive relationships with residents to create a personal and welcoming environment.
• Provide exceptional customer service by adhering to company standards and responding promptly to all resident questions, concerns and requests.
• Prepare and drive various programming and partnership narratives, lessons learned and playbooks for development projects.
• Inspect Property routinely to ensure optimal conditions and report any repair or replacement needs to the respective Directors.
• Collaborate with the Facilities Director to ensure that the property remains well-maintained.
• Collaborate with the Services Director to ensure all residential amenity spaces remain well-maintained by respective Services team members.
• Perform other related duties and assignments as needed and assigned

Skills and Experience :

Sentral Benefits :

The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role :

If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section.

Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. We believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents.

As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.