Job Description
Job Description
Description : 7 am - 4 pm
7 am - 4 pm
THE ROLE :
The Field Service Technician will be responsible for executing field service activities at customer sites in a safe and
efficient manner. This role includes system troubleshooting, works with mechanical, electrical, diesel equipment conditions,
conducts preventative maintenance and parts inventory, and can identify and remedy safety issues (both Company and Customer
owned equipment). Has direct interfacing with customer and potentially works at multiple sites / with multiple technologies.
Critical thinking in this role is a critical item.
CORE RESPONSIBILITIES :
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
Create and maintain safe working environment and culture within the organization
Take care of company property
Demonstrates high impact culture through innovation, accountability and empowerment
Must be able to function in a team environment
Usually works with direct supervision but can work independently if needed
Driving Requirements
Driver Application for Employment
Motor Vehicle Report (MVR)
Forms :
Driver Disclosure and Release
Employee Applicant Drug and Alcohol Statement
FMCSA Certificate of Awareness
Driver Certificate of Violations
Driver Statement of On Duty Hours Road Test
Copy of Driver’s License
Copy of Medical Certificate
QUALIFICATIONS :
Education Requirements
HS diploma or equivalent
Capable of obtaining a CDL, class A or B with applicable endorsements
Experience Requirements :
Ability to obtain all required customer clearances (TWIC, DISA, etc.)
Ability to obtain DOT Medical card
Clean driving record
Work experience preferred
0 to 2 years of technical work experience, 1 year preferred
Skill Requirements :
Electrical, mechanical, diesel, fusion experience depending on business unit
Work without direct supervision
Technically sound
Experience with Microsoft Office including smart devices
Must have customer service experience
Demonstrates critical thinking and troubleshooting ability
Synthesizes technical information and communicates it clearly
Derives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and
unexpected ways
Travel Requirements :
Some travel required
20% travel sporadic, mostly working out of the yard.