Parts Specialist

Job Description

Job Description

Parts Specialist

Thermo King Sales & Service Des Moines, IA

For four generations, Thermo King Sales & Service has proudly served the needs of our customers throughout Minnesota and Iowa.

As an authorized Thermo King dealership, we offer quality products from the leader in transport refrigeration. In addition to sales and rentals, at Thermo King Sales and Service we provide our customers support throughout the life of their equipment through our parts and service departments.

Although we’ve grown from our roots as a single Thermo King dealership location, we remain a family-owned and oriented company.

We strive to be the best in the industries we serve and rely on our talented team of employees to do so. Our dynamic workplace provides continuous training and growth opportunities that allows our employees to succeed.

Through our company’s continued growth and desire to better serve our customers, we are currently seeking a Parts Specialist to join our team in Des Moines, IA.

This position is essential to our business and directly supervises and coordinates activities such as purchasing, budgeting, inventory control, workforce management of the Parts department.

PRIMARY RESPONSIBILITIES :

• Greets customers and takes orders in person and over the phone
• Determines replacement part required, according to inspection of old part, customer request, or customer description of malfunction
• Completes sales by entering purchased items in to the sales / inventory system, obtaining payment, adding purchases to credit account, and issuing sales receipts
• Utilizes both catalog and on-line resources to secure necessary parts to meet customer needs
• Maintains parts inventory by verifying supplies and placing orders when order-points are reached
• Stocks items by unpacking and placing items into bins and on shelves
• Executes freight claims for damaged goods
• Receives returned items by inspecting them and then returning payments
• Assists with shipping and receiving, when needed

knowledge, education and / or experience :

• Requires a high school diploma or general education diploma (GED)
• Valid driver’s license
• Previous parts or automotive industry experience preferred
• One to two years of counter experience preferred
• Forklift experience a plus

skills :

• Excellent communication skills
• Excellent phone skills

abilities :

The ability to multi-task

BENEFITS

• Competitive compensation
• Health, dental, and vision Insurance
• HSA with company matching
• 401(k) with company contribution
• Company-paid life and short-term disability insurance
• Long-term disability insurance
• Holiday pay and PTO

WHY THERMO KING SALES & SERVICE?

As a division of Sanco Enterprises, Thermo King Sales & Service offers competitive compensation and a comprehensive benefits package.

Beyond that, we provide the tools our employees need to succeed through training and growth opportunities.

With our corporate office in New Brighton, MN, Sanco Enterprises encompasses Thermo King Sales & Service, Sanco Equipment, and Sanco Services.

With locations throughout Minnesota and Iowa, we have the resources to ensure our employees’ success. We don’t look to simply fill jobs;

we look to start and maintain careers. Learn more about each of our companies at www.sancoent.com

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