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Customer Service Representative
PrideStaffKnoxville, TN, USjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionCreate and maintain the weekly route schedule and communicate any changes to the schedule. Create and maintain all customer files as required. Schedule each week's initial service calls. Schedule and relay adequate information. Complete the sales call screen and create follow ups or booked jobs for all incoming calls from customers. Verify all jobs for the day and prior day have been completed, invoices created and payments added. Answer prospects' questions on the telephone. Handle customer inquiries. Maintain log of all incoming calls. Telephone contact with customers, to follow up on customer surveys, service calls, and complaints.
Customer Service Representative
Knoxville company is seeking a Customer Service Representative to receive customer calls, schedule jobs, dispatch jobs and manage customer relations. Pay : $17.00 / hr Benefits : Medical, Dental, Vision APPLY NOW!! Qualifications :
- Neat appearance and good grooming
- Punctuality
- Dependability
- Thoroughness and consistency
- Empathy and ability to listen
- Communication skills. Effective communication with fellow employees and customers enhances relationships, and results in customer retention.
- Interpersonal skills.
- Service demeanor.
- Familiar with basic computer operations and have experience with word processing, spreadsheets and using Windows-based applications, Office and organizational skills.
- Must possess basic organizational, clerical, administrative, planning and organizational skills.
Responsibilities : The responsibilities of a CSR consist of, but are not limited to, the following :
Compensation / Pay Rate (Up to) : $17.00 - $17.00 Per Hour
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Customer Service Representative • Knoxville, TN, US
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