Lettershop Supervisor - 2nd Shift

Company Overview

At Amsive , our people are our first priority. We’re a full-service performance marketing agency offering services across the entire direct and digital marketing landscape.

We have been a leader in print production for over 40 years. Our team brings innovative marketing materials to life through world-class print production and operations management.

We invest in you with on-the-job training, competitive benefits, paid holidays, paid time off, and career advancement opportunities across our agency.

Amsive cares about the results of our work and team-wide collaboration. We foster big ideas with printing facilities that are temperature controlled, bright, and clean.

Join a team that takes pride in its work, knowing that results matter as we boldly advance the future of print marketing together. Explore our culture.

Work Location is at 605 Territorial Dr Bolingbrook, IL 60440

Standard Work Hours are Mon - Fri 3 : 00pm - 11 : 30pm plus overtime and scheduled weekends

Summary / Objective :

The Lettershop Supervisor 2nd shift is responsible for leading and directing the insert team. Leads operations team of hourly employees within the mail inserting area to ensure product meets quality, budgeted hours, materials, and output requirements.

Responsibilities in this role include leading a team within production and making sure projects / products meet customer specifications, delivery requirements, schedule, and company policies.

Other duties include ensuring continuous improvement of methods, productivity, quality, and performing first piece / timed inspections on each product line.

You also make sure employees in your area of the plant stay compliant with safety, work procedures and inform managers on all important issues that may impact quality, job schedules, cost, safety, and run machinery when necessary.

Essential Functions :

• Lead the Lettershop / Mail Inserting area and production team.
• Execute production schedules in the department for insert area
• Communicate effectively with Lettershop / Mail Inserting Manager
• Operate and maintain mail inserting equipment.
• Troubleshoot mail inserting equipment related issues.
• Handle both cut-sheet and roll paper stock jobs.
• Collaborate with Prepress, Print, and Mail teams on imposition and workflows recommendations.
• Follow all written instructions in job tickets, general work instructions, and operating standards.
• Perform production quality verifications per the standard operating procedures.
• Operation and set up of inserting equipment including but not limited to cutting, accumulating, folding and inserting.
• Perform daily maintenance as required and assist with emergency maintenance specific to device.
• Perform production record / sequence verifications steps on all variable jobs.
• Complete departmental daily tasks including but not limited to housekeeping, communications and operations.
• Data entry of jobs being processed in ERP for labor tracking, material usage and productivity numbers.
• Collaborate and Assist department managers to effectively meet deadlines.
• Maintain a clean and safe environment.
• Flexibility to work overtime and in other departments as needed to meet goals.
• Perform job duties in compliance with company regulatory standards.

Skills, Experience and Qualifications :

• 3+ years of continuous work experience (in mail production industry )
• Lettershop experience, experience with inserting equipment, mail folders ect.
• Experience as a production lead or supervisor; of production staff
• Effective process management skills.
• Excellent communication skills.
• High School Diploma or GED required
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to document regular activities and e-mail correspondence.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Strong organizational skills and an ability to multi-task.
• Aptitude for accuracy and a meticulous eye for detail.
• Ability to work independently.

Supervisory Responsibilities : Lead the Lettershop team and work closely with production management.

Work Environment : Indoor, temperature controlled, production facility.

Physical Demands :

• Must be able to be able to stand on feet for at least 8 hours / day
• Must be able to lift up to 50 pounds
• Personal Protection Equipment (PPE) : Certain PPE may be required while performing specific job functions.

Security Clearance : Amsive is a Federal Contractor, and this position may require government security clearance for certain projects.

Other Duties : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.

If you need any assistance seeking a job opportunity at Amsive, or if you need reasonable accommodation with the application process, please call (331) 318-7800.

Amsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees.

It is Amsive’s continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws.

This policy applies to all aspects of employment, including (but not limited to) application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment.

As part of the Company's equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.