The Research Assistant assists the market research team in gathering data to assess the potential market for a product or service.
This role will perform various administrative functions, serve as backup to peers, and facilitate the smooth operation of day-to-day department activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Set up, organize, and maintain paper and electronic filing systems for expenses, correspondence,
and other material, including off-site storage, as needed in a logical and easily retrievable manner.
- Make all travel arrangements for assigned business groups / sectors via the online system per Firm and department policy.
- Process all expense reports via the Corporate Accounting electronic expense system per Firm and department policy.
- Input client / transaction information into Salesforce and manage updates for the group as requested.
- Coordinate client and other meetings, including catering, materials, room reservations, and scheduling.
- Handle highly confidential information involving client information, deals, etc., with the utmost discretion.
- Work with management and team lead to assist in onboarding new hires in the department.
- Maintain office supplies for groups supported and oversee any requests for Facility services for groups supported.
- Greet visitors and callers and direct them to appropriate individuals / groups; handle / respond to inquiries; take messages and transfers / direct them to appropriate parties for assistance;
research questions and resolve problems.
- Compose, type, and routine correspondence.
- Operate and assist in maintaining office equipment and may troubleshoot issues when appropriate.
- Create and maintain spreadsheets for tracking purposes involving client information, conferences, etc.
QUALIFICATONS
- Knowledge of administrative and clerical procedures and systems, managing files and records, and other standard office procedures and terminology.
- Excellent communication and problem-solving skills.
- Strong organizational and time management skills.
- Works independently.
- Has the ability to multitask and adapt to changing priorities.
- High level of attention to detail and accuracy.
- High level of professionalism and confidentiality.
EDUCATION AND EXPERIENCE
- Minimum Required : High School diploma or equivalent work experience.
- Minimum Required : 3+ years of administrative experience.
LICENSES AND CREDENTIALS
Minimum Required : None.
SYSTEMS AND TECHNOLOGY
- Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
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