Join Us Today!
Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success?
Join our team and be part of a dynamic retail environment where every interaction counts. Don't wait any longer apply now and take the next step towards a rewarding career!
Work-Life Balance :
- No Sundays : Enjoy a consistent schedule with no work on Sundays.
- Convenient Hours : With store hours Monday, Tuesday, Wednesday, and Friday, 8 : 30AM to 5 : 00PM, Thursday, 8 : 30AM to 6 : 00PM and Saturday, 8 : 30AM to 4 : 30PM ; 37.5 Hour Work Week
- Paid Holidays : Celebrate eight paid holidays throughout the year.
- Generous Paid Time Off : Accrue over three weeks of paid time off during your first year.
- Paid Volunteer Time Off : Make a difference in your community with paid time off to volunteer.
Rewards and Benefits :
- Competitive Compensation : Based on experience and location.
- Monthly Incentive Plan : Drive your success with a monthly incentive plan tailored to reward your individual performance.
- AAA Premier Membership : Enjoy complimentary AAA Premier level membership benefits.
- Medical, Dental, Vision, and Prescription Coverage : Take care of your health with our comprehensive benefits package.
- Tuition Reimbursement : Invest in your future with our tuition reimbursement program.
- 401(K) Plan : Save for your retirement with our company-matched 401(K) plan, up to 7%.
What You'll Do :
As a Tag & Title Clerk, you'll play a vital role in delivering exceptional service to our members while promoting AAA products and services.
Your responsibilities will include :
- Efficient Application Processing : Process driver’s license and vehicle registration applications
- Expert Guidance : Answer and provide guidance to public inquiries pertaining to state specific regulations on driver license and / or vehicle titling and registration applications .
- Sales Excellence : Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
- Customer Service : Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
Minimum Qualifications :
- Sales Savvy : Bring a minimum of one (1) year of sales and customer service experience to the table, demonstrating your ability to drive results and exceed expectations.
- Communication Skills : Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
- Tech Proficiency : Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
- Notary Public : Notary Public designation or the ability to successfully obtain and maintain a Notary Public designation with six (6) months of employment.
- Training Proficiency : Ability to successfully complete all required training workshops provided for Title Service Agents.
- High School Diploma / GED : A minimum educational requirement to join our team.
- Satisfactory Background : Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and / or vendor specific screenings.
This may include ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.
Preferred Experience : Working knowledge of Motor Vehicle Title system and / or prior experience in tag and title work.
For Pennsylvania employees :
- Ability to successfully complete the On-Line Messenger (OLM) Certification testing within ninety (90) days of receiving system authorization.
- Ability to successfully complete the Basic Agent Services Training course within two weeks of hire.
- Ability to successfully complete the Advance Agent Services Training course every two (2) years.
AAA Club Alliance (ACA) is an equal opportunity employer.