Data Center Product Engineer- 2nd Shift (ON SITE in Hudson, Ohio)

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties.

And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Are you the right candidate for this opportunity Make sure to read the full description below.

Job Description

The Data Center Product Engineer plays a crucial role in maintaining reliability and efficiency of our data centers. The engineer will be responsible for hardware installation / decommission, move / add / change, and repair of servers and network connected devices.

You will be working with our Network Operations Center and various product engineering teams to innovate new solutions and troubleshoot technical issues, while adhering to industry best practices.

This is an onsite role for our Hudson, Ohio office.

Responsibilities :

• Deploy, configure, and maintain enterprise-grade servers, storage systems, and network hardware.
• Act as the company's eyes and hands to diagnose and resolve hardware and cabling issues in coordination with the Network Operations Center.
• Work within ticketing software to execute tasks, report hardware issues, and document progress.
• Communicate shift turnover with coworkers both verbally and in writing to ensure continuity through the install and repair process.
• Use cable diagnostic equipment to test, identify, and correct issues with fiber optic and copper network cables.
• Provide vendor escorts and supervision for repairs, installations, move / add / change.
• Continuously monitor data center infrastructure with walkthroughs and utilizing software tools available.
• Maintain comprehensive documentation of standard operating procedures and inventory records.
• Implement and uphold industry-standard best practices for data center operation including physical security measures and environmental controls.
• Collaborate with cross-functional IT teams to support large-scale systems upgrades, migrations, and deployments.
• Assist in capacity planning and scalability assessments to meet evolving business requirements.
• Ensure 24 / 7 support by arranging shift coverage with teammates for PTO and Holidays.
• Promptly respond to hotline phone while onsite for any support calls and emergency incidents.
• This position requires significant time standing, walking, bending, and lifting.

Work Location : Hudson, OH - onsite

Work Hours : 2nd shift Monday - Thursday 4 : 00PM - 2 : 00AM (10 hour shifts) 10% 2nd shift differential. Flexibility will be needed on occasion to cover other shifts when team members are out of the office, weekends and holidays.

Skills : Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented

Compensation : Compensation offered for this role is $52,260.00 - 92,790.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo.

And one where you can impact the future for the greater good.

You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

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