Administrative Assistant

About Us

Servpro is a national leader in property restoration with over 2,200 locations across the United States. We specialize in providing top-notch cleaning and construction services to residential and commercial properties.

Our locally owned and operated franchise serves Allentown and the surrounding areas.

Overview

We are seeking a highly organized and professional Administrative Assistant to join our team. This key role will provide administrative support to ensure the smooth day-to-day operations of our office.

The ideal candidate will have a minimum of 2 years of administrative experience and a customer-focused mindset.

Key Responsibilities

• Answer and route phone calls, and respond to customer inquiries
• Perform data entry, including updating job files and collecting customer information
• Manage calendars and coordinate appointments and meetings
• Organize and distribute daily production schedules
• Prepare internal and external communications, including memos, emails, invoices, and other correspondence

Qualifications

• High School Diploma or equivalent required
• 2+ years of administrative experience or relevant higher education
• Proficiency in Microsoft Office, Google Suite, and data entry software
• Strong organizational skills and keen attention to detail
• Ability to manage multiple tasks effectively in a fast-paced environment
• Excellent communication and customer service skills

Job Details

• Type : Full-time
• Salary : $22-$24 per hour, depending on experience
• Schedule : Monday to Friday, 8 AM - 5 PM; occasional after-hours phone coverage (once every 2-3 months) with additional compensation
• Location : In-person, Allentown, PA

Benefits

• 401(k) with matching contributions
• Medical, dental, and vision insurance
• Paid time off (PTO)

Compensation : $22.00 - $24.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.

With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise.

SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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