Product Manager Wire Transfer and SWIFT Services
Citizens Commercial Banking Treasury Solutions Payables team is seeking a Product Owner who is passionate about building solutions for commercial clients.
Wire Transfer is a fundamental and critical payment service for moving funds domestically and around the world.
As a Treasury Solutions Product Manager, you will drive our high value payments product strategy, development, and management.
This pivotal role demands a payments expert with a robust background in product management, coupled with an intimate understanding of the treasury and payments.
You will join a dynamic and fast-paced environment, and drive cross-functional teams to define, discover, direct, design, develop, and roll-out wire transfer and SWIFT services that deliver exceptional value for our clients.
Responsibilities :
- End to end ownership of the commercial bank Wire Transfer and SWIFT product sets, strategy, roadmap, and user experience for the Payables product group.
- Detailed understanding of high value payment platforms, payment hubs, relevant data formats including ISO 20022, SWIFT messages, relevant governing bodies, and critical rules and regulations.
- Own and drive the product development lifecycle : ideation, prototyping, proof of concept, piloting, market viability validation, etc.
- Ensure functional readiness for products to enable commercialization of new products / concepts across Implementations, Operations, Service, Sales, etc.
- Foster collaboration with cross-functional teams, including technology, operations, sales, and marketing, to crystallize product requirements and prioritize use cases.
- Engage directly with customers to extract valuable feedback and integrate it into product evolution. Serve as the product expert / specialists in client meetings as needed.
Qualifications
- Experience in product development and commercialization. Has developed and deployed products / services in market.
- Experience working in an Agile environment as an experience owner or product owner.
- Demonstrated ability to independently initiate research and drive ideation activities to uncover new concepts, services and product opportunities.
- Demonstrated ability to articulate strategic concepts and lay out a strategic course of action.
- Strong analytical skills and communications skills.
- Creative thinking and problem solving.
- Ability to build cross-functional partnerships effectively. Negotiates with good judgment among multiple stakeholders, and gains the confidence of others through proven expertise.
- Self-starter, goal oriented, proactive rather than reactive.
- The functions of this role include : Strategy Development, New Product Development / Product Enhancements, Roll Out / Product and Customer Readiness (Training Plans, Marketing Plans, Implementation Plans, Sales Support, Business Line Support, Risk / Legal, Vendor Management, Marketing, Project Management, Client Issue resolution, Client needs / Demos / RFPs.
Education :
- Bachelor’s Degree required
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