GIS IT Support Specialist
Hybrid
About the Job
Duration : 12 Months Contract (possibility of extension)
Location : Hybrid- Atlanta, GA
Pay rate : Hourly, depending on experience
Job ID : (phone number removed)
Qualifications :
Acts as 1st line / tier of GIS technical support for client
Validates operation of virtual ArcGIS Desktop environments and enterprise GIS applications
Provides excellent customer service, follow-up, and follow-through to address customer concerns or needs; acts as a customer liaison
Escalates technical issues and coordinates with IT staff to resolve problems and provide solutions, consults with Esri support as needed
Instructs customers in using Esri ArcGIS solutions and supported applications, enables customers to be more productive with GIS
Assists team with GIS upgrades, projects, and provides on-call supports needed
Develops, updates, or maintains system / technical documentation as needed
Develops client GIS User Group, resources, and assists in training material creation.
About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc.
provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include :
Paid Holidays / Paid Time Off (PTO)
Medical / Dental Insurance
Vision Insurance
Short Term / Long Term Disability
Life Insurance
401 (K)
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