- Call Center / Customer Service / Remote - Anywhere in U.S. / Competitive pay / Paid training - As a Member Support Rep you'll : Receive 40-50 inbound calls per day;
- Function as the primary contact for members; Be responsible for answering inquiries and identifying solutions to any problems;
Empathetically assist the member through the claims process; Document and research claims from beginning to end; Offer excellent customer service by providing complete and accurate information to clients in a multi-tasking, high-pressure environment that requires attention to detail...Hiring Fast >
Pt Member Support Specialist - Work From Home
PTO - As a Member Support Specialist you'll: Be on the front lines of the Member experience; Support Members in the Wellth program with any questions/issues that may arise regarding their program and address any tech issues necessary; Take phone calls through the Wellth Helpline, answer emails, and ...
Member Service Representative - Work From Home
Competitive pay / Medical benefits / 401K- As a Member Service Rep you'll: Advise and resolve any customer needs, and approach each interaction in an empathetic, and efficient manner; Assist with inquiries regarding pharmacy issues from members, providers, and pharmacy representatives; Exceed establ...
Ft Customer Support Representative - Work From Home
Up to $20 per hour - As a Customer Support Rep you'll: Answer inbound calls, emails, and chats, and take required actions to assist the customers; Anticipate customers' potential needs, and determine appropriate response; Provide comprehensive and accurate responses by consulting available resource ...
Ft Customer Support Agent (work From Home)
Competitive salary / Medical, dental, and vision / Home-office stipend / PTO - As a Customer Support Agent you'll: Be an unwavering customer advocate via inbound email and social-channel customer support, upholding Elevate's mission of world-class service; Strive for one-touch resolution through ro...
Ft Member Guide - Work From Home
Competitive pay - As a Member Guide you'll: Spearhead member engagement efforts by executing key initiatives like new member onboarding; Facilitate a smoother patient experience by managing historical medical record requests and handling insurance verification; Provide real-time support for patient ...
Customer Service Representative - Work From Home
Competitive pay / Health, dental, and vision / PTO / 401k matching / Company supplied computer / Ability to work weekends and evenings - As a Customer Service Rep you'll: Provide a helpful and caring customer service experience over high volume inbound and outbound client phone calls; Respond to cli...
Customer Support Specialist - Work From Home
Competitive Pay - As a Customer Support Specialist you'll: Respond to internal and external customer queries in a timely and accurate manner, via chat, email, or phone; Manage client incidents and requests through to resolution; Provide first-line diagnostic and troubleshooting support as well as te...
Ft Customer Support Specialist - Work From Home
Up to $50K per year + benefits - As a Customer Support Specialist you'll: Learn the app thoroughly and become an expert to effectively assist customers; Provide Tier 1 email support and conduct Zoom sessions to walk customers through functionalities, helping them resolve issues and become unblocked;...
Ft Member Enrollment Specialist - Work From Home
Up to $18 per hour + bonuses / Health, Dental, and Vision / 401k / PTO - As a Member Enrollment Specialist you'll: Be the first point of contact for prospective members; Contact prospects via phone to introduce and explain the Wellth program and assist them with enrollment by showing them how to dow...
Support Agent (work From Home)
PTO / 401k / Home office budget - As a Support Agent you'll: Assist with transaction review, categorization, and various other tasks associated with completing and reviewing transactions; Use phone, messaging and email to address and resolve member and provider inquiries; Work and collaborate with i...