CornerStone Staffing is hiring for 20+ Patient Access / Benefit Verification reps in Cary, North Carolina
Ideal candidate has familiarity with benefits investigation, claims, copay assistance knowledge
Work for one of the largest independent specialty pharmacies that specializes in rare diseases and cancer medications.
Don't miss out on this opportunity! APPLY TODAY
L ocation : Cary, North Carolina ( 100% On-Site)
Pay : $21.35 / hr
Schedule : Monday Friday *available for shift between 8am - 8pm EST flexible for OT & Weekends
Training schedule is 8AM - 5PM for 4 weeks; after training you will be given a work schedule
Essential Duties and Responsibilities :
Enter all communication and documentation in the client platform
Utilize all available resources to secure copay assistance funding for patients in need of financial assistance, and communicate available resources to providers and patients
Communicate with providers regarding patient updates and document in the client platform
Utilize clinical notes provided by providers to initiate prior authorizations via online portal, phone or fax
Review and assist patients in completing their applications for assistance. Follow-up as needed with the patient, provider and third party to ensure application completeness.
Follow-up on applications for assistance with third party entities until an assistance determination decision is made (copay or free good support)
Manage inbound calls on the manufacturer customer service lines from patients, clients, physicians, practitioners and clinics regarding inquiries about services provided, financial support programs and applications
Coordinate with the Patient Benefit team to initiate the pharmacy dispensing workflow when the assistance outcome has been determined
Triage prescriptions to preferred pharmacies or hub providers when we are unable to serve the patient and ensure pharmacy or hub receipt
Other related duties as assigned by Supervisor
Identify and report adverse events (AEs) and product complaints (PCs) to clinicians
Qualifications / Requirements :
High School Diploma required
1+ year of any of the following : Benefits Verification, Benefits Investigation, Claims, Copay's, Pharmacy experience
1 + years data entry experience (data entry, creating profiles, knowledge of medications)
Prior experience working in a Pharmacy setting a plus
Effective communicator
Flexibility with schedule
Strong attention to detail
Must be willing to test on typing
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