Patient Navigator (Health Resource Representative) - Eastside Health Network

EvergreenHealth is seeking a Patient Navigator to join the Eastside Health Network team!To learn moreabout the Eastside Health Network, please visit us here .

Mostly remote position with monthly onsite meetings requirement.

Wage Range : $20.57 - $32.92 per hour

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level.

Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.

Job Summary :

The Patient Navigator (Health Resource Representative) is responsible for education and promotion of health-related services to EvergreenHealth community and potential clients / patients through telephone, mail and e-mail contact, and for facilitating physician referrals, services, and class registration for EvergreenHealth aka King County Public Hospital District (KCPHD) No.

2 and all other business contracts we serve. May serve as healthcare information representative for unique service-line programs affiliated with EvergreenHealth;

including accountable care networks where high-level benefit plan information, services and primary care provider (PCP) information and scheduling are facilitated.

Performs all other duties as assigned.

To learn moreabout the Eastside Health Network, please visit us here .

License, Certification, Education or Experience :

REQUIRED for the position :

• High school graduate or equivalent
• One (1) year of recent experience in customer service, preferably in the healthcare service industry or healthcare insurance industry.
• Ability to problem solve and retain composure in stressful situations.
• Detail oriented and organized.
• Multitasks and processes work efficiently and with a high degree of accuracy

DESIRED for the position :

• Knowledge of EvergreenHealth hospital district and community resources
• One (1) year of call center experience

Benefit Information :

Choices that care for you and your family

At EvergreenHealth, we appreciate our employees commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.

• Medical, vision and dental insurance
• On-demand virtual health care
• Health Savings Account
• Flexible Spending Account
• Life and disability insurance
• Retirement plans (457(b) and 401(a) with employer contribution)
• Tuition assistance for undergraduate and graduate degrees
• Federal Public Service Loan Forgiveness program
• Paid Time Off / Vacation
• Extended Illness Bank / Sick Leave
• Paid holidays
• Voluntary hospital indemnity insurance
• Voluntary identity theft protection
• Voluntary legal insurance
• Pay in lieu of benefits premium program
• Free parking
• Commuter benefits

View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.

2024 Benefits Guide

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Please see job description

PI249506897