Intake Call Center Supervisor
A company is looking for a Supervisor, Intake for a fully remote call center position.Key ResponsibilitiesMonitor and measure team performance while ensuring staff training and accountabilityResolve inquiries from phone calls and identify root causes of issues to improve processesManage department budget, prepare reports, and ensure compliance with company proceduresRequired QualificationsHigh school diploma or equivalent;
associate degree preferredTwo years of experience in healthcare administration, customer service, or managementExperience in a Medicare certified HME, IV, or HH environment that bills insuranceAbility to effectively develop employee and team goalsExperience in hiring, onboarding, and training staff
Healthcare Call Center Supervisor
Key Responsibilities:Oversee team performance, monitor agent behavior, and ensure productivityProvide subject matter expertise and support quality assurance through call monitoringConduct performance evaluations, coaching, and assist in the onboarding process for new hiresRequired Qualifications, Tr...
Call Center Supervisor
The Call Center Supervisor is responsible for managing daily production one or multiple teams. Listen to agent calls on a daily basis, both live and recorded. Attend mandatory supervisor meetings and calibrations. Experience in a management or supervisory role is a plus. ...
Call Center Sales Supervisor
Minimum of 3-years of total call center experience or 1-year of call center management experience. Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. If you are a highly motivated individual and posses excellent ...
CALL CENTER/PATIENT INTAKE REGISTRAR (E)- PRN (Dallas Area)
Call Center/Patient Intake Registrar (PRN) Weekend Overnight Shifts Sun- Saturday 8- hours per shift. The Call Center Specialist receives calls from referral sources for psychiatric assessment, takes demographic information on the person to be assessed, and dispatches a MAT Assessor. Thorough and ac...
Call Center Supervisor
The Call Center Supervisor is responsible for managing daily production one or multiple teams. Listen to agent calls on a daily basis, both live and recorded. Attend mandatory supervisor meetings and calibrations. Experience in a management or supervisory role is a plus. ...
Call Center Sales Supervisor
Minimum of 3-years of total call center experience or 1-year of call center management experience. Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. If you are a highly motivated individual and posses excellent ...
CALL CENTER/PATIENT INTAKE REGISTRAR (E)- PRN (Dallas Area)
Visit us online at Behavioral Health Connections (BHC) in Dallas is seeking a dynamic and talented Call Center/Patient Intake Registrar (PRN) Weekend Overnight Shifts Sun- Saturday 8-12 hours per shift to join the team of compassionate, dedicated professionals. The Call Center Specialist receives ca...
Call Center Customer Service Supervisor
Minimum of 3-years of total call center experience or 1-year of call center management experience. Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. If you are a highly motivated individual and posses excellent ...
Call Center / RSG Supervisor (PTX2024-7639)
Our Customer Service Center operates from 7:30a - 7:00p M-F which allows for flexible work hours, and includes part-time schedules. Primarily services inbound phone calls, emails and online chat requests to service community homeowners in answering account related questions, making payments and prov...
UR Intake Specialist
The UR Intake Specialist provides staff support services including typing reports and correspondence, file handling and forms completion in addition to answering incoming telephone calls, supporting the goals of the Utilization Review / Case Management department, and of CorVel. ...