Remote : Customer Service Rep (Canada)
Req ID# : 5925BR Job ID : 1248042 Location :
Virtual, Any Province, CA
Category : Custom Field 4 : Kenexa Site
Alpine Canada WFH
Job description
Sykes and Sitel are now Foundever?. Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising.
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.? We believe that small moments can have a big impact on our work experiences, customers, teams, and friends.
By creating positive moments for each other, we make a difference and improve our associate experience. Foundever has more than 20 years of experience hiring for our customer support roles - our modernized application technology benefits our customers and you!
Location Requirements : Must legally reside Canada
Wages Range from $14 - $18.20 - Wages are dependent on the province you live in
Core Responsibilities :
- Handle inbound service calls
- Understand and strive to meet or exceed metrics while providing excellent customer service
- Drive customer satisfaction through voice, chat, and / or email communications
- Navigate through multiple systems
About Us
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we?re the team behind the best experiences for +750 of the world?
s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.??
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.??
Get to know us at and connect with us on , and?.
Required qualifications, skills and experience
Work with Us and You'll Enjoy :
- Hands-on, 100% paid training
- Work from home benefits include saving time, money, and the environment
- Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution
Qualifications :
- You are 18 years of age or older
- You have a high school diploma (or GED equivalent)
- You can pass a criminal background check
- You are eager to advance your career with a reliable company
- You work well with a team or independently
- You are able to commit 40 working hours per week
Equipment & Internet Requirements :
- USB Headset
- Monitor
- Internet speed - 5.0 Mbps download speed and 5.0Mbps upload speed
EEO statement
Foundever is committed to Global Ethics and is an equal opportunity employer. We are committed to fostering a diverse, inclusive and equitable work environment where all associates are represented, supported and treated with fairness and respect.
We believe in selecting, developing and rewarding the best candidate for the job based on the requirements and responsibilities of the role.
If you are contacted for any opportunity with us and require any accommodation during the recruitment and selection process please be sure to communicate your needs with your recruiter.
Any information shared will be treated confidentially and will only be shared in order to provide a positive and accessible candidate experience.
Job Segment : Call Center Representative, Customer Service Representative, Social Media, Call Center, Customer Service, Marketing
Customer Service ( Remote work , No Vaccination Required)
Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice r...
Customer Service Rep (pt Or Ft)
Join the American Red Cross and Be a For for Good If you are committed to changing the world one community at a time, while enjoying great pay and a flexible work schedule, ARC is for you Currently seeking Customer Service Rep applicants responsible to: Answer incoming calls for rescheduling and scr...
Customer Service Rep(08175) - 30867 E Thousand Oaks Blvd
Customer Service Representatives are responsible for greeting customers, answering phones, providing world-class customer service and executing fast and accurate pizza making skills. We are searching for qualified customer service reps with personality and people skills. Greeting customers and takin...
Customer Service - Remote
About the Role: As a Customer Services Representative, you will play a pivotal role in ensuring customer satisfaction and enhancing our reputation for unparalleled service. Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? W...
Customer Service (remote work , no vaccination required)
Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice r...
(Work At Home) Data Entry Position - Remote - Customer Care Reps
As a reminder the folks who work with us come from a wide variety of backgrounds like customer service representative, administrative assistant, health care workers, human resources, warehouse workers, car delivery drivers, remote work from home professionals, and many more. Remote Work From Home Da...
Customer Service Remote Work
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. Desire to participate in professional development and take on new responsibilities Self-motiva...
Customer Service (remote work )
Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice r...
Customer Service Rep - Ft/pt
Are you a tech enthusiast? Embark on a thrilling journey with Best Buy's retail squad, where embracing diversity and self-growth is their mantra Amazing pay, flexible schedules, and no experience required As a Customer Service Representative (FT/PT) you will: Provide exceptional service to customers...
BRING YOU DOG TO WORK Customer Service and Inbound Sales Rep
We are a growing pet nutrition company looking for a full-time Customer Service Sales Representative to join our Inbound, Direct to Consumer team. Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease. Answer inquiries from customers concerning products an...