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Manager Carrier Customer Success

VirtualVocations
Santa Clara, California, United States
Full-time

A company is looking for a Manager, Carrier Customer Success.Key ResponsibilitiesManage a team of Customer Success Specialists supporting Carrier accountsDevelop strategies to enhance adoption, satisfaction, and retention of carrier partnersAnalyze data to identify opportunities and risks for carrier partnersRequired QualificationsBachelor's degree in business, communications, or a related fieldAt least 5 years of experience in customer success or account management in telecommunicationsMinimum 2 years of experience in managing customer success teamsStrong knowledge of the telecommunications industryProficient in using CRM and customer success tools

1 day ago
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