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Help Desk Specialist (Contract)

Hartwig Staffing
Washington, DC, United States
$32 an hour
Full-time

Hartwig Staffing is partnered with a company based out of Washington D.C. that is looking to add a contract Help Desk Specialist to their team.

Compensation for this role is up to $32 per hour. This is an on-site position.

Requirements :

  • Associate degree with 5+ years of relevant experience.
  • Required experience with ServiceNow ticketing system.
  • Flexibility to support a rotating 24 / 7 schedule.
  • Strong communication and collaboration skills with diverse stakeholders.
  • Friendly, helpful attitude with good interpersonal skills and empathy.
  • Excellent skills in Microsoft Office (Word, Excel, etc.).
  • Knowledge of G Suite applications (Sheets, Docs, Slides) is a plus.
  • Ability to train end users on common technical issues.
  • Capable of providing technical support over the phone.
  • Strong problem-solving skills and abstract thinking.
  • U.S. Citizenship.
  • Ability to obtain and maintain a Public Trust clearance.

Why you want the job :

  • A growing and stable company.
  • Great company culture.
  • Great resume builder!

No C2C or sponsorship is available at this time.

4 days ago
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