Description
As a Field Service Engineer, you will provide onsite preventative and reactive field service to the installed base of company’s online inorganic trace metal and THM water quality analyzers.
This role will report to their company’s Sunnyvale office half of the time to test equipment they will be working on out in the field the other half of the time.
Prior experience with technical support of water and wastewater analytical instrumentation or treatment equipment is not essential for this role;
however, experience with electrical and fluidics trouble shooting is important. You will be making repairs and safe handling of chemical reagents.
This is a customer-facing role and will require good communication skills, a professional approach and compliance with client health and safety policies and procedures while out onsite working on company equipment.
You will provide remote diagnostics, triage, and support for company’s installed base of online inorganic, trace metal and THM water quality analyzers.
Install new inorganic, trace metal and THM water quality analyzers. Support installation and maintenance of company’s SafeGuard™ H2O water treatment systems.
Provide input to all service and installation manuals and training materials. Support the Product Design group by identifying analyzer serviceability improvements and root cause analysis of analyzer non-performance events.
Work closely with the Client Services group to optimize scheduling of maintenance visits.
Requirements / Relevant Experience :
- Experience with electrical and fluidics troubleshooting.
- Successful candidates may come from various backgrounds such as experience with HVAC systems, building control systems, or plant control systems.
Mechanical and / or electrical assembly or testing. Experience working in a water or wastewater treatment. Or a technician from an aerospace, chemical, pharmaceutical manufacturing, or military background.
Job Posting
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