Bilingual Customer Service Specialist

Sherwin-Williams
Lake Park, FL, United States
Full-time

As a Bilingual Customer Service Specialist, you will work closely with wholesale and retail customers, assisting with product inquiries, offering recommendations, and ensuring customer satisfaction.

This role involves cash handling, maintaining product standards, and achieving sales targets. The position is based at Store #2019, located at 450 US Highway 1, Lake Park, FL 33403.

Job Responsibilities :

  • Provide exceptional customer service and drive sales
  • Assist customers in person and over the phone to identify their needs and suggest appropriate products
  • Establish trust and build relationships with customers
  • Accurately process sales transactions and meet sales goals
  • Maintain organized work order files, stock shelves, and set up displays
  • Handle store equipment and assist with deliveries as necessary
  • Stay knowledgeable about products and discuss available options with customers
  • Adhere to inventory control procedures and contribute to sales improvement strategies

Minimum Requirements :

  • Must be at least eighteen (18) years of age
  • Legally authorized to work in the country of employment
  • Proficient in English and Spanish (both verbal and written)
  • Able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Willing to work scheduled hours, including evenings and weekends

Preferred Qualifications :

  • Valid, unrestricted Driver's License
  • High School diploma or GED
  • At least one (1) year experience in a delivery, retail, or customer service role
  • Previous experience selling paint and operating tinting and mixing equipment
  • 5 days ago
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