Assistant Store Manager - 1151 3rd Ave, New York, NY
Job Category : Retail / Outlet - Management
Requisition Number : ASSIS01850
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Full-Time
Locations
Showing 1 location
NY Retail 3rd Ave NYC
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New York, NY 10065, USA
Description
Title : First Mate (Assistant Manager)
Department : Retail
Reports To : Captain (Store Manager)
Overview :
Responsible for supporting the Captain to build, guide and support the store to bring Every Day Should Feel This Good to customers while growing sales and profitability.
Functions & Responsibilities
- Generate Sales :
- Supports store to meet and exceed store financial goals
- Measures and develops crew performance goals to increase profitability
- Actively looks for opportunities to drive additional sales and traffic
- Aware of market competitor activities
- Sources and supports In-Store and Head Quarter driven events
- Supports and Communicates Head Quarter initiatives
- Customer Experience :
- Personally exemplifies Shep and Ian’s vision of Every Day Should Feel This Good to our customers through Hosting the Party
- Develops customers into repeat shoppers through information gathering, customer follow-up and email capture
- Educates crew and customers regarding product information and brand initiatives
- Ensures store practices and procedures support a positive customer experience
- Collects and encourages crew to solicit customer feedback to better product and store environment
- Crew Development :
- Maintains welcoming fun, engaging, energetic yet professional store environments
- Creates schedules to support an engaging customer service environment
- Develops and educates crew members
- Creates and supports manager and crew meetings and team building exercises
- Recognizes and rewards crew performance
- Builds an environment that fosters open and respectful communication with crew and Head Quarter partners
- Maintains talent pool which promotes the brand to fill open positions in a timely manner
- Assists Captain(Store Manager) in conducting regularly scheduled interviews
- Operations :
- Supports store compliance with operational standards, expectations and federal law
- Supports crew in planning and executing direction in a timely manner
- Evaluates store operations for opportunities to enhance efficiency, productivity and profitability
- Maintains efficient merchandise controls
- Develops loss prevention awareness among all crew members
- Supports store to consistently meet payroll expectations
- Exercises prudence regarding personal / team expenses and supply management
- Merchandising :
- Supports store merchandising to reflect current compass, brand initiatives and local customer needs
- Actively looks for replenishment opportunities through restocking and Head Quarter partnership
- Audits store cleanliness, folding and visual standards
- Supports management team to make merchandise moves based on sell-through and customer feedback
Requirements
- 9+ months as Assistant Manager in similar volume type business
- One to two years retail experience
- Strong interpersonal communication and customer service skills
- Ability to plan, manage time, and make decisions in a fast-paced environment
- Proven success in staff development and mentorship
- Competition and industry awareness
- Commitment to career growth of self and others
- Team focused, confident, and professional
- Smart, intelligent, fun, goal oriented, and driven by integrity
- Strong verbal and written skills
- Ability to perform effective selling techniques to achieve sale and repeat business
- Excellent retail business acumen including selling skills, visual presentation, and sales analysis
- Ability to work a flexible schedule including holidays, overnights, and weekends
- Ability to actively supervise the sales floor
- A passion for making people happy
- Belief in leading by example and likewise, exude a leadership as service mentality
- Excited to recruit, train, motivate and inspire as a large piece of your day-to-day responsibilities to your team
- Excellent organizational skills
- Accuracy and attention to detail
- Ability to effectively receive and communicate feedback
- Proactive and experienced in networking
- Passion for the vineyard vines brand
Physical Requirements
- Stand and / or move around for extended periods of time
- Reach, carry, bend, and climb ladders occasionally
- Lift up to 40 pounds, unless an accommodation is requested
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