Great opportunity to work with a great company. Excellent training program! The role of Customer Service Representative supports the Commercial Lines Account Executive and is crucial to the success of our agency.
The focus is to perform the essential function of aiding our business clients with their service needs. Specific service and marketing responsibilities are required in this position to make certain we grow and retain our customer base.
We are committed to maintaining high delivery standards and focus on quality.
Benefits
Annual Base Salary Based on Experience
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
70% of spouse's insurance
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Hands on Training
Responsibilities
- Build positive relationships with our team, clients and external business partners.
- Oversee day to day account management of assigned client accounts.
- Perform quality control and review applications, endorsements and policies for accuracy.
- Deliver certificates of insurance in a timely and efficient fashion.
- Maintain and update files in our account management system and troubleshoot billing or payment issues.
- Correspond and maintain contact with advisors regarding new and renewal business.
Requirement
- Excellent interpersonal and relationship building abilities.
- Confident, self-starter who works well independently.
- Proficiency to multi-task, follow-thru and follow-up.
- Strong oral and written communication skills.
- Willingness to learn, be intuitive and resourceful and be coachable.
- No prior insurance experience is needed; training and licensing support will be provided.
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