Search jobs > Schaumburg, IL > Customer service associate

HCM Customer Service Associate

iSolved
Schaumburg, IL, US
Full-time
Quick Apply

We are a FAST GROWING Payroll, HR, and Benefits administration outsourcing company and we are looking to grow our team. We are locally owned and based in Schaumburg.

The positon is full time and offers full health benefits, 401k wiht a match, flexible PTO policy, and a fun / casual work environment.

We enjoy a Grade A office environment including an onsite cafe and deli, relaxing common areas, and a full fitness center.

Conveniently located in Schaumburg, close to Woodfield Mall. Position Overview

  • Responsible for quality service for clients on our Human Capital Management solution.
  • Inputs data from time sheets, production records, or individual time cards to out cloud based application.
  • Responds to and resolves client questions and payroll issues in a timely and professional manner.
  • Accurate and timely preparation of client payrolls.
  • Maintaining a high client retention rate through superior customer service.
  • Ability to maintain quality and accuracy in a fast paced, multi-tasking, detail oriented, deadline restricted environment.
  • Researches and resolves customer service and / or processing issues when required.
  • Ensures upward communication to management regarding department, employee or customer concerns.
  • Responsible for training clients as needed. Job Requirements
  • Requires a high school diploma.
  • Minimum of 1-3 years of customer service experience in the field or in a related area.
  • Knowledge of commonly-used concepts, practices, and procedures within payroll, benefits or HR is helpful.
  • Relies on instructions and pre-established guidelines to perform the functions of the job.
  • Knowledge of commonly used software applications (Word, Excel, Adobe, etc) and quick learner of new software.
  • Team player a must.
  • Payroll Service Bureau or other related experience preferred. Our Pledge To You : AmCheck provides and exciting work environment that is technology driven and people-oriented.

Full-time positions within the company offer a competitive salary, 401(k) savings plan and a comprehensive benefits package that includes medical, dental, vision, disability and other offerings.

Join us as we achieve our goals and succeed in our industry. Powered by JazzHR

30+ days ago
Related jobs
Promoted
Walgreens
Deerfield, Illinois

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive...

iSolved
Schaumburg, Illinois

Maintaining a high client retention rate through superior customer service. Researches and resolves customer service and/or processing issues when required. Minimum of 1-3 years of customer service experience in the field or in a related area. Position Overview • Responsible for quality service for ...

Promoted
Walgreens
Hanover Park, Illinois

Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e. Provides cust...

FedEx
Algonquin, Illinois

Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to...

Walgreens
Elmhurst, Illinois

Pharmacy Customer Service Associate | Walgreens. ...

Walgreens
Hillside, Illinois

Pharmacy Customer Service Associate. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e. Provides customer service in the photo area, including digital passport photo service, poster p...

Massage Envy
River Forest, Illinois

Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations. Provide outstanding customer service and help e...

Walgreens
Norridge, Illinois

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive...

Sedgwick
Elgin, Illinois

To expedite the Customer Service claims application process; to ensure correct case assignment; and to act as a customer liaison in assisting the customer with the correct contact person to resolve problems and/or questions. IN-OFFICE* Customer Service Associate. Participates in and maintains a qual...

Walgreens
Broadview, Illinois

Customer Service Associate - Temporary | Walgreens. ...