Talent.com
serp_jobs.error_messages.no_longer_accepting
Patient Services Specialist 2 - Ortho

Patient Services Specialist 2 - Ortho

Baylor Scott & White HealthMidlothian, TX, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are :

  • We serve faithfully by doing what's right with a joyful heart.
  • We never settle by constantly striving for better.
  • We are in it together by supporting one another and those we serve.
  • We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include :

  • Eligibility on day 1 for all benefits
  • Dollar-for-dollar 401(k) match, up to 5%
  • Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
  • Immediate access to time off benefits

    • At Baylor Scott & White Health, your well-being is our top priority.

    Note : Benefits may vary based on position type and / or level

    Job Summary

    The Patient Services Specialist 2 provides administrative help in a physician's office, clinic, or other area. This role ensures high-quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones. May assist in training and mentoring junior Patient Services Specialists.

    Essential Functions of the Role

  • Assists patients and visitors by performing duties like check-in, check-out, scheduling, insurance verification, and answering phone inquiries. Arranges follow-up visits and referral appointments.
  • Registers patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into the computer system. Directs patients to appropriate waiting areas.
  • Accepts payments for physician or clinic services following guidelines. Posts payments and enters charges using appropriate codes. Generates daily payment reports. Verifies cash drawer against the report. Provides accurate patient, medical, financial, or procedural information to patients or approved entities. Discusses financial arrangements with patients, as requested.
  • Responds to routine escalated inquiries concerning services, hours of operation, etc. Ensures any patient complaints are handled appropriately.
  • Aids with medical records duties by pulling charts for appointments, prescription refills, and other requests. Retrieves, transports, sorts, and files medical records. Copies medical records charts for patient transfers and referrals as requested.
  • Helps in training, mentoring and providing help to junior staff as requested.

    • Key Success Factors

  • Excellent listening, social, and communication skills, both oral and written. Professional and respectful telephone etiquette. Ability to adjust communication style for different audiences. Caring listener, delicate, upbeat, optimistic, articulate, gracious, and tactful.
  • Knowledge of patient registration procedures and documentation.
  • Knowledge of medical insurance claims procedures and documentation. Needs to have thorough knowledge of the Out of Network process
  • Skilled in the use of personal computers and related software applications.
  • Skilled in preparing and maintaining patient records.
  • Able to examine unpaid third-party claims and delinquent accounts to resolve appropriate follow-up actions to ensure payment.
  • Able to mentor and train staff.

    • Belonging Statement

    We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

    QUALIFICATIONS

  • EDUCATION - H.S. Diploma / GED Equivalent
  • EXPERIENCE - 1 Year of Experience
    • serp_jobs.job_alerts.create_a_job

    Patient Service Specialist • Midlothian, TX, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Ambulatory Services Representative

    Ambulatory Services Representative

    VirtualVocationsGrand Prairie, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for an Ambulatory Services Representative 2 for the Oral Surgery Call Center.Key Responsibilities Coordinate patient access functions including registration, appointment sche...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    AR Specialist II

    AR Specialist II

    VirtualVocationsMesquite, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for an AR Specialist II - REMOTE.Key Responsibilities Contact insurance companies to secure outstanding payments and analyze claims and rejections Review complex rejections ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Patient Accounts Specialist

    Patient Accounts Specialist

    VirtualVocationsArlington, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Accounts Specialist I - Physicians' Billing.Key Responsibilities Perform accounts receivable follow-up and collection procedures to secure timely reimbursements...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_less
    • serp_jobs.job_card.promoted
    Patient Experience Specialist

    Patient Experience Specialist

    VirtualVocationsIrving, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Experience Specialist to enhance customer experience in healthcare interactions.Key Responsibilities Monitor contact center interactions to ensure compliance wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Services Specialist (Dallas)

    Patient Services Specialist (Dallas)

    ProKatchers LLCDallas, TX, US
    serp_jobs.job_card.part_time +1
    Months Contract (with possible extension).Knowledge of patient registration procedures and documentation.Knowledge of medical insurance claims procedures and documentation.Patient service and healt...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Global Transplant Specialist II

    Global Transplant Specialist II

    VirtualVocationsArlington, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Global Transplant Specialist II.Key Responsibilities Facilitate the collection and submission of global transplant claims in accordance with various transplant contract...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Patient Scheduling Coordinator

    Patient Scheduling Coordinator

    VirtualVocationsArlington, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Scheduling Coordinator to assist in scheduling visits for field staff and addressing patient inquiries. Key Responsibilities Respond promptly and courteously to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Services Specialist 2

    Patient Services Specialist 2

    Baylor University Medical CenterDallas, TX, US
    serp_jobs.job_card.full_time
    The Patient Services Specialist 2 provides administrative help in a physician's office, clinic, or other area.This role ensures high-quality, patient-centered care. Duties include patient relations,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    RN Ortho PT Days

    RN Ortho PT Days

    Baylor Scott & White HealthIrving, TX, US
    serp_jobs.job_card.full_time
    Join Baylor University Medical Center (aka BUMC) as a Registered Nurse and be part of something better! .Baylor University Medical Center (Baylor Dallas), part of Baylor Scott ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Advocate Specialist

    Patient Advocate Specialist

    VirtualVocationsArlington, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Advocate Specialist to assist patients in resolving account balances for medical services by determining their eligibility for assistance programs.Key Responsibil...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Physical Therapist

    Physical Therapist

    H2HealthArlington, TX, US
    serp_jobs.job_card.full_time +1
    Arlington, Texas, United States.H2 Health Prime Living - 1 : 1 Patient Care in Senior Living Communities!.Part-Time (15+visits / week) with opportunity for Full-Time - Flexible Schedule!.Thrive with H2...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Intake Coordinator

    Patient Intake Coordinator

    VirtualVocationsFort Worth, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Intake Coordinator - Specialty Pharmacy.Key Responsibilities Support patients and providers in navigating insurance benefits for prescribed injectable therapies...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Services Specialist

    Patient Services Specialist

    ProKatchers LLCDallas, TX, United States
    serp_jobs.job_card.temporary
    Months Contract (with possible extension).Knowledge of patient registration procedures and documentation.Knowledge of medical insurance claims procedures and documentation.Patient service and healt...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Services Spec

    Patient Services Spec

    ProKatchers LLCDallas, TX, United States
    serp_jobs.job_card.permanent +1
    The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician's office, clinic or other operational area that assists patients, to ensure high quality, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Patient Service Specialist - California

    Patient Service Specialist - California

    VirtualVocationsMesquite, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Service Specialist in the OB / Perinatology department.Key Responsibilities Interact with patients, payers, and providers for accurate registration and check-in p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Services Spec

    Patient Services Spec

    ProKatchersDallas, TX, US
    serp_jobs.job_card.permanent +1
    serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Physical Therapist 2

    Physical Therapist 2

    Methodist Health SystemDallas, TX, US
    serp_jobs.job_card.full_time
    Your Job : In this highly technical, fast-paced, and rewarding position, you'll collaborate with multidisciplinary team members to provide the very best care for patients. The Physical Therapist 2 re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Physical Therapist - Outpatient Orthopedics

    Physical Therapist - Outpatient Orthopedics

    H2HealthFort Worth, TX, US
    serp_jobs.job_card.full_time
    Physical Therapist - Outpatient Orthopedics.Fort Worth, Texas, United States.Physical Therapist (PT) | Full-time | Outpatient | 6407 Southwest Blvd, Fort Worth, TX 76132 | 5632 Edwards Ranch Rd, Fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Services Specialist

    Patient Services Specialist

    ProKatchersDallas, TX, US
    serp_jobs.job_card.temporary
    Months Contract (with possible extension).serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Services Specialist - ENT

    Patient Services Specialist - ENT

    Baylor University Medical CenterDallas, TX, US
    serp_jobs.job_card.full_time
    The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, pati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days