Customer Relations Specialist

Compass Health Network
Raymore, MO, United States
Full-time
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Would you like room to grow, great benefits, and an opportunity to contribute to a purposeful, community-minded mission? Are you a team player that has great organizational skills with the ability to prioritize?

The Customer Relations Specialist will be a perfect role for you. The CRS position is part of a person-centered integrated care team.

They are responsible for greeting patients and co-workers with Compass "Champion" customer service as they arrive. This position is fast paced, requiring continuous interactions with all clinical departments to ensure patient's well-being and timely appointments.

This is a Full-time, benefit eligible position. The hours vary between 7 : 00am - 7 : 00pm and this position will cover both Raymore and Harrisonville.

The Customer Relations Specialist responsibilities include :

  • Reception
  • Data Entry, Intake Paperwork, Insurance Verification, Collect Co-Pays, if applicable
  • Answer all phone calls and emails politely and direct to appropriate office staff
  • Distribute daily mail
  • Keep office supplies and PPE in stock
  • Work with IT department and GFI digital to ensure Office equipment and printers are working properly
  • Follow daily room schedules for clients and co-workers
  • Ensure office space is picked up

Other Responsibilities

  • Adhere to all HIPAA guidelines / regulations
  • Conduct self in accordance with employee manual
  • Keep abreast of any updates / changes and relay those to the Office Supervisor
  • 2 days ago
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