Account Manager

Gaming :

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary

Job Summary :

The person in this position is responsible for selling gaming products to licensed casino operators within an assigned territory and improving the quality of customer service.

Essential Job Functions :

• Maintains a good working knowledge of the product line and its application within the marketplace
• Prepares and delivers sales presentations to new and existing customers to sell Light & Wonder products and services on location, at trade associate meetings, and from the office
• Identifies customer requirements via sales contact or through slot floor analysis and demonstrates how specific types of products and services will promote their casino in the most effective way possible
• Compiles and maintains updated account listings / call sheets of all customers through the use of personal contacts, trade journals, business directories, and other available sources of information
• Collects credit history information as required, quotes customer based on corporate approved prices and prepares sales contracts and sales order entry documentation in a timely and accurate manner for orders obtained
• Provides estimated dates of delivery to the customer based on lead times and keeps customer advised of all issues impacting the delivery of his order
• Provides updated forecast reports on a regular basis to management and identifies major sales opportunities in a timely manner
• Provides to management updated product forecast reports on a regular basis for approval, major sales opportunities, competitive market trends and / or any issues that may impede business
• Prepares sales contracts and sales order entry documentation in a timely and accurate manner for orders obtained
• Sell to large assigned customer base
• Reports expense account information in a timely and accurate fashion
• Meets or exceeds sales quotas
• Performs other duties as assigned

Qualifications

Required Experience :

• More than three years of sales experience
• Minimum of 4 years Gaming systems related experience required
• Preferred prior working experience with one of the major Gaming manufacturers in a Systems / Technology landscape
• Understanding of Gaming technology and systems related nuances in a working capacity
• Aptitude to learn Gaming systems commercial objectives and implement in a customer setting
• Demonstrate skills in developing territory and customer base

Education :

Bachelor’s degree required

Knowledge, Skills, & Abilities :

• Ability to work in a dynamic sales environment
• Ability to demonstrate value for a technical product
• Strong analytical skills and problem solving skills
• Ability to write reports, business correspondence, sales proposals, and presentation materials
• Strong attention to detail
• Excellent communication skills (verbal and written)
• Ability to build and maintain strong relationships with prospects, managers, customers, or the general public
• Customer-orientation
• Strong negotiation skills when preparing sales contracts
• Working knowledge of Microsoft Office
• Ability to Travel

Physical Requirements :

Heavy phone use. Exposure to cigarette smoke and noise on casino floors

Work Conditions :

• The work conditions are representative and typical of similar jobs in comparable organizations
• Casino Environment. Exposure to noise and cigarette smoke
• May require weekend and evening hours. Overnight travel required in relation to territory and customer location

Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.